@SamirGhozzi1@NouvelairTN Hi, I tried filling in the form but the website said they cannot take the case.
"In this case, a flight departing from and arriving at a non-European airport does not allow us to act with the airline to obtain compensation."
Any other help would be appreciated, thanks.
@NouvelairTN We have been trying to reach out to your customer service through phone and email. We were denied boarding at Istanbul by Nouvelair. We have not received a response, it has been a week since we wrote to you. Please help!
@NouvelairTN@NouvelairTN[email protected] sent you the first official email. There are three of us passengers who were stopped from boarding your flight at Istanbul. He was one of my co-passengers on the same ticket.