Hey @Olacabs , what's up with charging your customers from Mumbai T1 2× of what you show them? I landed in the city on 7 Dec, and my ride to Mahim cost me a whopping 1K at 12:30am when there's no traffic. Same thing happened to my friend a week later. There's no voucher or refund
No other way to contact @Olacabs easily except the chatbot. And we know how chatbots are.
I don't want to write 10 emails about this blunder at your end. The CRN number is in the screenshot. Please do the needful.
You show that I reached my destination more than 4hrs later whereas I reached in 20mins.
My driver told me that it has been happening for a while and to claim refund. When I do so, there's no balance INR 424 in my account.
@AmazonHelp Hi Mahesh, your CS team on call has rescheduled the return for the next week. I will update on this thread in case there's more hassle regarding something as basic as a damaged product return.
@amazonIN a damaged washing machine was supposed to be picked up three days back for a return. Today, I wake up to a message that it's been cancelled since "return pickup is denied by customer"??????
@AmazonHelp They haven't provided any resolution. Only their understanding and asked for 2mins of my time. The latter exhausted a few mins back.
They aren't even on the chat right now.
@AmazonHelp Hi Mahesh, I appreciate your response. But you automated assistance page only tells me that a return cannot be initiated anymore. Much help :)
@amazonIN@amazonIN I have received a single call that read "Delivery (Amazan)" on truecaller to check what product I wish to return. When I asked them if it'll be picked up on that day, I was only told "we do not do pick-ups".
Is this me refusing a return or is it YOU @amazonIN ?????