Andrew Cockayne

People, performance and change in the public sector. Managing Director at Captive Health: Listening. Hearing. Responding.

[Andrew Cockayne @AndrewCockayne]

The perfect staff survey (White Paper) https://t.co/K7nWgIqc8M

[Andrew Cockayne @AndrewCockayne]

It is an honour to work with real experts... https://t.co/EwJt74J2BZ

[Andrew Cockayne @AndrewCockayne]

Information as therapy? We've thought about why it's difficult and how to make it better... http://t.co/wDyJ2u6Fsj https://t.co/9IS5F5npv6

[Andrew Cockayne @AndrewCockayne]

5.5 million suffer as a result of inadequate health info. This new paper looks for solutions... https://t.co/ybGk0gMMM8.

[CaptiveHealth @CaptiveHealth]

It was a pleasure for our MD @AndrewCockayne to share a stage with @RoyLilley today: championing the value of customer insight in the NHS

[Andrew Cockayne @AndrewCockayne]

@RHandthe555s Ross and the crew rocking @SpiceOfLifeSoho - haven't seen such a talented band for a long long time!

[Andrew Cockayne @AndrewCockayne]

@wasiqislam I love working with brilliant people.

[Andrew Cockayne @AndrewCockayne]

@Lancemccarthy try the cipd: http://t.co/IlTUHnF50M

[Andrew Cockayne @AndrewCockayne]

Madeleine Starr "the workplace is somewhere people can connect and employers need to promote care" #scieroundtable

[Andrew Cockayne @AndrewCockayne]

Jim Thomas of Skills for Care: curation is a missing link - we need to personalise the digital world for staff and users #scieroundtable

[Andrew Cockayne @AndrewCockayne]

Martha Lane Fox "few if any people in parliament really understand the the Internet" #SCIEroundtable

[Andrew Cockayne @AndrewCockayne]

John Rouse: digital exclusion has a potential £64bn cost to uk economy. #SCIEroundtable

[Andrew Cockayne @AndrewCockayne]

Lord Bichard at #SCIEroundtable: "80% online but only 2% of the population report an online transaction w the NHS"

[Andrew Cockayne @AndrewCockayne]

@MMaryMcKenna you wanted to find out more about #ptexp #alwaysevents - Read the blog: https://t.co/tRnG6nVJgT

[Andrew Cockayne @AndrewCockayne]

Always Events: just another healthcare fad or a brilliant staff engagement device?
Read the blog: https://t.co/tRnG6nVJgT

[CaptiveHealth @CaptiveHealth]

"Always Events" (R) a review - http://t.co/7g1U9zfOnt #alwaysevents

[Hayley Mounsey 💙 @hayley_mounsey]

“@stevefairman1 If changing clinical behaviours is the objective, focus - relational, human factors are key. @AndrewCockayne #alwaysevents”

[Andrew Cockayne @AndrewCockayne]

Nice example of continuous learning from Salford Royal

[Andrew Cockayne @AndrewCockayne]

@pedroIHI you seem to be advising a very rigid approach to #alwaysevents http://t.co/ccWQYasdLw In real world need scope to make it our own!

[Andrew Cockayne @AndrewCockayne]

@HCUK_Clare Looking forward to speaking on #PtExp Always Events today. Great for #patientexperience and NHS staff engagement