Andrew J Richardson MIH CSPO

Director of Product Management for protel hotelsoftware GmbH

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

The #redshoes say it all, big thank you to another great @ITB_Berlin and to all that came along for the ride! #protelfamily @protel

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

In my early days working in hospitality, I realised that it is the team that makes the experience, and bringing the team closer together can only enhance that for our clients #protel @IoH_Online @martin_kubler

[Institute of Hospitality @IoH_Online]

“I readily admit that the pandemic has also brought certain positive changes to our industry – the most important one, in my opinion, being that we’ve come closer together” @martin_kubler >> https://t.co/I7edORRp4c

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

After the hustle and bustle of lasts weeks @ITB_Berlin its great to be back working with the On-Premise team and creating solutions to daily challenges. What challenges do you face with your PMS? #protelfamily @protel

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

@Rev_Analytics @ITBP_official @protel There are too many to choose from, but the @oakynews after-party ranks as one of the highest! Catching up with friends and vendors alike was great all in a virtual wonderland! @protel #protelfamily #ITBBerlinNOW @ITB_Berlin #ITBCon2021, looking forward to #ITB2022

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

It won't be that long before we are back there - Here's looking forward to 2022 #ITB2022 @ITBP_official #protelfamily @protel

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Great Discussion from @StayNTouchInc @amadeushosp and @SixtSE on breaking down the borders between tech providers to enable a seamless customer experience @protel @ITB_Berlin #ITBBerlin #ITBberlinnow #ITBCon2021

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Great to see @Reviewpro providing insight into how you can utilise review vs surveys. Great to be a partner #protelfamily @protel @ITB_Berlin #ITBBerlinNOW #ITbcon2021

[Shiji ReviewPro @ReviewPro]

Online reviews already offer a lot of insightful data to hoteliers, so have surveys become obsolete? Watch the first of our latest #GXTalks with our Product Specialist Matthew Bell where we discuss how surveys can help create better #guestexperiences. https://t.co/yuO6kqwQah

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Do you have questions for @protel? If so we are always here to work together with our current and future clients to meet their needs and answer their questions! @ITB_Berlin #ITBBerlinNOW #ITBBerlin #ITBCon2021

[ITB Berlin @ITB_Berlin]

What should #Travel Companies ask from their #Tech Providers? @WBE_travel Founder & CEO @GeorgeDumitru_ has the answer for the travel companies looking for the right #platform and answering questions from the audience on Convention Stage 2!

#ITBBerlinNOW #ITBBerlin #ITBCon21

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Its great to be working alongside @dingus_services providing complementary hospitality solutions #protelfamily @ITB_Berlin #ITBBerlinNOW #ITBcon2021 #protelmarketplace

[Dingus® @dingus_corp]

Nos integramos con toda aquella empresa/tecnología que aporte una solución complementaria a la nuestra, y que genere valor para el hotelero en cuanto a estrategia de distribución, operativa o de gestión #conectividades @dingus_services @etoolinnovation https://t.co/IQ882jF4Lo

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Who would have guessed that this would become the norm? I can not remember a call where my children have not popped in to say Hello! #workingfromhome @protel @ITB_Berlin #ITBCon2021 #ITBBerlinNOW #ITBBerlin

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

When do you think Global Travel will return to the #precovid high? #ITBBerlinNOW #ITBCon21 #COVID19 @protel #protelfamily @ITB_Berlin

[ITB Berlin @ITB_Berlin]

What do you think? When will global #travel #bookings will go back to the #precovid high?

#ITBBerlinNOW #ITBBerlin #ITBCon21 #COVID19

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Great Session by @otainsight and @GinoEngel. Planning for the future based on search patterns now is new for the hospitality industry! Great to see the tools are available to make that easily understandable #ITBBerlinNOW @protel #protelfamily @ITB_Berlin

[Lighthouse @hq_lighthouse]

2021 is the year for ...

#ITBBerlinNOW #ITBCon21

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Are you at @ITB_Berlin, if so the @protel Team are waiting to take you through our latest and greatest Cloud PMS #ITBBerlinNOW #ITBBerlin #protelfamily

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Waiting with anticipation for the @otainsight presentation @ITB_Berlin, helping you to get your revenue in shape for the future @protel #protelfamily #ITBBerlinNOW #ITBBerlin

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

@NYinLA2121 Isn't it one shot per egg for the chef, and then however much is left in the bottle for the scrambled eggs, depending on whether you have lost count of the number of eggs, or whether you actually care about the eggs after that?

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

The @revinate integration, one I remember with great fondness for the collaboration and teamwork between @protel and @revinate. #protelfamily @ITB_Berlin #ITBBerlin #ITBBerlinNOW

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Looking forward to the upcoming Product Innovation Spotlight hosted by @Cloudbeds and its take on automation of complex processes @ITB_Berlin on Expo Stage 3 15:00 CET @protel #protelfamily #ITBerlinnow #ITBBerlin

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

This was and is a fantastic video, so pleased to be working alongside @loopon. Another member of the #protelfamily @protel @ITB_Berlin #itbberlinnow #ITBBerlin #redshoes

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Great to hang out with @kengreeley and the rest of the team in the @protel Media room during @ITB_Berlin #protelfamily #ITBBerlinNOW #ITBBerlin

[Andrew J Richardson MIH CSPO @AndrewJRichard1]

Great article by @jirihelmich on who a Product Manager really is and the complexities of managing product and delivering benefit for the customer and the company. @MewsSystems

[Jirka Helmich @jirihelmich]

Before I stepped into defining product management at @MewsSystems, I had no idea how someone like "product manager" could be useful. I couldn't be more wrong, but... and here's why I was and wasn't at the same time:

https://t.co/FG3wMZrwwM