Andrew Keating

[Andrew Keating @AndrewKeating]

@itvcycling Thanks guys for the insights above the noise and clutter. Thanks for your efforts in making the best coverage every year. Thanks for the vignettes of history, and the geology and geography of the stages, I really enjoyed those too, what will I do next Tour? Chapeau. Bon chance👍

[Andrew Keating @AndrewKeating]

@patagonia I’d rather you just stand by your claimed environmental credentials and repair the failed seam tape due to poor manufacturing

[Andrew Keating @AndrewKeating]

@patagonia Stand by your product and your brand promises.  I want to escalate this matter Rihard, I am not satisfied.

best regards

[Andrew Keating @AndrewKeating]

@patagonia It's not hard.

As for 40% discount - why would I want that pray tell?  For a brand that charges a stunning premium for bargain basement poor quality and crows false claims about its environmental responsibility?  I want performance not a brand badge.

[Andrew Keating @AndrewKeating]

@patagonia out to be repaired - it has hardly had any wears at all and certaintly isn't 'built to last' -  it has been very, very poorly manufactured, and if you can repair one small length of seam tape, by its very nature, you can fix it all by just using longer lengths of tape!

[Andrew Keating @AndrewKeating]

@patagonia •"What if my gear can’t be fixed? 

Sometimes an item is just too well-loved and worn-out to be repaired. If your item is unrepairable, our Customer Service team will provide options for your end-of-life gear".

No, my item is not just too well-loved, or too-worn

[Andrew Keating @AndrewKeating]

@patagonia ….your gear" 

You have shown that you don't take any responsibility - it's seam tape for heaven's sake not a torn and shredded slash in the material

[Andrew Keating @AndrewKeating]

@patagonia Why should you repair your gear? Fixing your gear is part of our commitment to a new model for the production, consumption, and ownership of apparel—we’re taking responsibility for our products for the whole of their lifecycle. Join us to repair, share, and recycle you

[Andrew Keating @AndrewKeating]

@patagonia •"Our gear is built to last. We'll show you how to do DIY care and repair on your Patagonia gear or send it our way and we'll fix you up".


No it isn't built to last, and you won't stand behand it when it doesn't last.

[Andrew Keating @AndrewKeating]

@patagonia I would contest that you have broken every brand promise, but here is just a sample of broken promises from your website (there are many more but I don't have the time):

[Andrew Keating @AndrewKeating]

@patagonia Have you read your marketing piffle on your own website and the brand promises you make regarding repairs.?  So, if a little bit of the seam tape had come off, you'd repair it?

[Andrew Keating @AndrewKeating]

@patagonia - which is why I bought in the first place.  I feel betrayed. 

You can't repair seams that your poor manufacturing has caused, not my usage, and 'some' delamination - where precisely is the delamination and how will that stop the repair of the seam tape?.

[Andrew Keating @AndrewKeating]

@patagonia and the repair service is anything but what it is claimed to be.  I feel like I am dealing with a second-rate discount manufacturer, not one of the world's leading brands that brays about its care for the environment and its superb repair service

[Andrew Keating @AndrewKeating]

@patagonia Hello Rihard

I am really really disappointed with Patagonia and I think you have completely failed in your brand promise.

Due to Covid travel restrictions, I have had just 8 weeks of wear out of these trousers - the quality is absolutely appalling ,

[Andrew Keating @AndrewKeating]

@JamesBlunt Will it be cheesy?

[Andrew Keating @AndrewKeating]

@patagonia when I spotted the taped seam failure on the trousers, I checked my shell jacket, bought at the same time. The pull at the hood is hanging on by a thread and I have not t used this feature at all. It’s had so little use, 7 weeks. It’s not much, but I’ve paid a premium

[Andrew Keating @AndrewKeating]

@patagonia. I’m
a bit disappointed. I have had just 7 weeks skiing in these shell trousers and all the taped seams, and I mean all, are peeling off. Should I bother to pay the cost to repair them or just by a more performant and durable product instead?

[Andrew Keating @AndrewKeating]

@FullersBrewery Here we go. Which one of these would you choose? Which is the most inviting?I’m no fan of the keg Guinness, but when I’m paying the price of a starter in a restaurant that I would send back because it’s so bad, why should we ale drinkers put up with this. Do something Fuller’s!

[Andrew Keating @AndrewKeating]

@FullersBrewery Here’s the same pint, 20 minutes later, me struggling through it’s lifelessness and dull flat taste. Used to be my go to beer after a spell abroad with much anticipation. It’s a Guiness next and I’m leaving this.