@TMobile, the tower nearest my house has been running degraded since Sunday. I get one bar of LTE and the service is unusable. I am on my third time calling support, and was promised that it'd be fixed by now. This is very frustrating. I need answers & resolution.
I've been on hold for almost an hour with @TMobile. I'm trying to return an LTE gateway. This is third time I've tried to reach home internet support - and have yet to get through to a person. This makes me want to switch to Verizon!!!
@TMobile@NevilleRay When will T-Mobile home internet take advantage of 5G? My city was recently lit up with mid-band 5G, and I’m looking to switch to TMo home internet.