Shortcut

Mountain bike ride and sort of racer who works full time in IT but tries to live the dream in between.

[Shortcut @AndySmallman]

On tarmac BA0084D 23:56 now we’ve lost a passenger. @British_Airways Over 27 hours late leaving.

[Shortcut @AndySmallman]

@British_Airways we’ve moved once in an hour - check in Vancouver. #ba0084 shocking.

[Shortcut @AndySmallman]

@British_Airways not sure why check in should take so long. We’ve already done this once in the last 24hrs. BA0084. #delay #poormanagement #victimsofba0084

[Shortcut @AndySmallman]

@British_Airways Communicating until after initial check out arrived and we had left.
2 and a half hours in the cold to wait for a hotel shuttle.
A completely wasted day today when the schedule was known already.
And so on..
We had 13 hours without email to inform etc.🤬

[Shortcut @AndySmallman]

@British_Airways your app asks us to talk to people at the airport. Where are they??

[Shortcut @AndySmallman]

@British_Airways The delay is one of those things. It’s the absolutely woeful communications, decision making and logistics that make me cross.
Waiting until 2am before making a decision to cancel when the hotel had been put on standby at 21:30 and then not extending rooms or ….

[Shortcut @AndySmallman]

@British_Airways Great to know. Still not much to do stuck at the airport with luggage etc. Can’t begin to describe how frustrating this is. #poorcustomerservice

[Shortcut @AndySmallman]

@British_Airways bored now at Vancouver when are you prepared communicate with us about plans and options? We would like to get home. BA0084 10/10/2021 #stillwaiting

[Shortcut @AndySmallman]

@British_Airways any updates for the passengers from Sunday nights BA0084 cancellation? How are we getting home? And when? Communication is poor.

[Shortcut @AndySmallman]

@PompeyCyclist Usually me, but my wife will drive when I’m drunk, sick, injured or tired, but usually me.

[Shortcut @AndySmallman]

@BBC it’s great you have the MTB world champs on iPlayer, Who is your commentator? I’d prefer to have Red Bull TV commentary but this has geo restrictions. Despite being far superior.

[Shortcut @AndySmallman]

@StarbucksUK Gypsy Lane Luton - muffins etc. On top of display cases. Where people can breath all over them. #notgoodenough

[Shortcut @AndySmallman]

@BCBikeRace It must surely and clearly is about making a decision that is right for the majority rather than sticking to your original plan like King Canute.

[Shortcut @AndySmallman]

@BCBikeRace Given the very difficult circumstances and international travel restrictions and local restrictions it is only reasonable for things to change and this appears to be a good and pragmatic solution.
I am looking forward to something different. It’ll be great.

[Shortcut @AndySmallman]

@BCBikeRace Furthermore I have direct experience of the frustration when a race goes ahead as originally planned but many of the riders were unable to attend. (4Islands in Croatia) is a race for which more than 50% could not make the start. This is very frustrating.

[Shortcut @AndySmallman]

@Chain__Reaction Cycling shoes, clothes, water and tools. Also like@ly Oakley glasses.

[Shortcut @AndySmallman]

@GlitterFiona76 If it supports stability and travel them I’m all in favour. They are talking about it for both vaccines and testing. The more people that get vaccinated the better for all.

[Shortcut @AndySmallman]

@rouleur Please no.

[Shortcut @AndySmallman]

@cyclingweekly Usually common sense is the best policy and it works. The only issue is some folk lack common sense.

[Shortcut @AndySmallman]

@CapeEpic 99%