Andy

[Andy @Andy_TVT]

@SW_Help your rail replacement bus didn't turn up. Brilliant. Caught the next one, but will miss the planned train connection.

Zero comms from your staff at the station.

It's beyond a joke we still pay full price when a third of the journey is on a coach.

[Andy @Andy_TVT]

@British_Airways Tried a totally different device. Definitely your end

[Andy @Andy_TVT]

@British_Airways three times I've tried to book a holiday via your website today.. but fails on the last step.
Can you prod your tech team to take a look please

[Andy @Andy_TVT]

@British_Airways any ETA on when you're going to open the check-in/ bag drop desks at Munich? There is zero staff here and your customers are queueing...

[Andy @Andy_TVT]

@British_Airways hi I've been trying to get hold of BA Holidays 24/7 support for days now.. noone picks up. Is there an email address I can use instead? Thanks

[Andy @Andy_TVT]

@British_Airways I'm trying to book fly and drive. But it's not showing me all the flights you have that day.. there is definitely space as they are available if I try booking without a car. Is this a technical issue? Or do you restrict which flights can be used when renting car?

[Andy @Andy_TVT]

@British_Airways I've come to accept that this perk is meaningless and you have no way to control how a plane is loaded or unloaded.

Please correct me if I'm wrong. Just feels like you're advertising a service you can't honour.

[Andy @Andy_TVT]

@British_Airways I'd rather go via the website (don't use X much). Please could you point me in the right direction for either the web page or email address? I can see the one for Flights only, but nothing for BA holidays. P.s it's day 16 now, so we'll passed the 14 day window.

[Andy @Andy_TVT]

@British_Airways is there a delay in Tier Points being awarded for BA holidays. Arrived back 8 April and still nothing showing in my account

[Andy @Andy_TVT]

@FiJ30 @British_Airways I'm on day 16...

[Andy @Andy_TVT]

@RadissonHotels I've booked a BA holiday and as part of that the hotel stays is at a Radisson. I'd like to add the hotel stay to my app but need the booking reference number. I only have a BA reference number, how would I add the booking / where do I find the reference number?

[Andy @Andy_TVT]

@HeathrowAirport Excellent. Thanks you for the reply.

[Andy @Andy_TVT]

@HeathrowAirport I was meant to fly to Heathrow today but owing to the incident I have more to a flight tomorrow. My car is in Business Parking (which is booked until today). Do I need to modify my booking or will you not penalise people?

[Andy @Andy_TVT]

@British_Airways Heathrow have publicly announced they are closed until end of day. Due to fly back to London today. You've not sent me any messages at all telling me flight would be cancelled. I've had to go into Manage My Bookings and PAY to move to a flight tomorrow..

[Andy @Andy_TVT]

@RoyalMailHelp
I posted 6 items at the Delivery Office on Saturday. They scanned the QR code and printed the label. Yet when I check tracking it shows

Sorry, we're currently unable to confirm the status of your item with reference [redacted]. Please try again tomorrow.

[Andy @Andy_TVT]

@RoyalMailHelp paid for Tacked 24 next business day delivery. Posted yesterday at lunchtime. Last post is 5pm. Can see today you're going to make the first attempt tomorrow. That's not next day in my book. I assume compensation is due. How do I claim?

[Andy @Andy_TVT]

@British_Airways your app is so broken. I know you have this big IT project in the works, but the now really matters.

Multiple failed attempts to check-in. Eventually it works.

Boarding Pass downloads are hit and miss.

Even the timeline screen is an hour out.

Please fix

[MrBeast @MrBeast]

I’m gonna give 10 random people that repost this and follow me $25,000 for fun (the $250,000 my X video made)

I’ll pick the winners in 72 hours

[Andy @Andy_TVT]

@British_Airways you diverted to Stansted (from City). No ground staff and no email on "what to do". Not great.

[Andy @Andy_TVT]

@British_Airways please can you ask your IT team to fix the "missing avios / tier points" part of your website.

Trying to use it and it's giving up database errors.