@EtihadHelp I have contacted you continuously through private messages Pika, including directly with you. I still remain $2100 out of pocket and you have not even assigned my case. Etihad's customer support is a joke and nothing I have been told is true e.g. contact within 3 or even 30 days
@etihad Ours did too. It began with your agent giving my wife incorrect advice the night before her flight to see her gravely ill mother. She was denied boarding, fined AUD $750 & charged AUD $1,341 for a new ticket. 32 days later — silence. Case 2606035899831. Truly memorable. @Etihad