As a family, they have spent AT LEAST $10,000 over the last few years flying to & from their homeland of Nicaragua, via your airlines, @AviancaNAM. We know this is a tough time in the travel industry, but that doesn’t serve as a substitute for common decency. PLEASE HELP.
Unbelievable. @AviancaNAM should treat their customers with more respect. Especially folks who use their international travel services multiple times a year. Please contact us so we can resolve this issue. We’ve been abandoned on the phone, whatsapp and e-mail. #Avianca#Help