This is such a fantastic callback to this quote. I’ve said it for years and will continue to say it: Patric Hörnqvist changed the culture. Matthew Tkachuk changed the compete level, and Radko Gudas changed the physicality. #FlaPanthers#TimeToHunt 😺
Bill zito is such a mad man bro, like I actually love it so much. Only dude on earth who could look at the panthers roster and say “I think we need to get meaner and harder to play against”
That future statue outside of amerant bank arena only grows more with every passing day
Florida Panthers over the last 4 years added:
- Matthew Tkachuk
- Brad Marchand
- Seth Jones
- Brady Tkachuk
They gave up an All-Star, depth pieces and 7 draft picks to make it happen.
Pat Riley, this is how you build a championship contender.
He fed all 150 of us before he made himself a plate.
Friday the 13th. United flight 2480, San Francisco to Houston.
Somewhere over New Mexico, a passenger collapsed in the bathroom. The plane went quiet in that particular way, the kind where strangers who will never know each other's names start silently praying for the same person.
We made an emergency landing in Albuquerque. An ambulance was already waiting on the tarmac.
That should have been the story.
But the delay pushed our crew past their legal flying hours. FAA rules. Nobody's fault, just the math of safety regulations meeting a long, hard day. A new crew had to fly in from Chicago. We weren't leaving until almost 10:30 that night.
Seven extra hours. In an airport. With cranky kids, empty stomachs, and the particular exhaustion of watching a short delay quietly turn into an entire evening you didn't plan for.
United sent meal vouchers. Eventually. 7:15 p.m.
Every restaurant in the terminal was already closed.
150 people. A stack of useless paper. Nowhere to spend it.
That's when our captain picked up his phone.
He didn't ask corporate. Didn't wait for approval. Didn't make an announcement to the gate so everyone would know what he was about to do. He just called a local pizza place and ordered 30 pizzas.
Out of his own pocket.
When the boxes arrived, he didn't hand them off to a gate agent and walk away. He organized a line, by seat number, the only fair way to do it, and stood there in his full captain's uniform, serving slices to exhausted strangers one at a time. When a box ran out, he broke it down and opened the next one.
He fed all 150 of us.
Then, and only then, he made himself a plate.
Before we finally boarded the replacement flight, he stood at the door and shook the hand of every single passenger as they walked past him to their seat. Every one.
I've flown more flights than I can count.
I have never seen anything like this.
Nothing about that night was in his job description. Nobody would have faulted him for handing out vouchers and disappearing into the crew lounge to rest. He had every reason to be as tired as the rest of us.
He chose to be the one still standing, still serving, still making sure 150 strangers felt like someone in that building actually cared whether they ate.
That's not customer service.
That's just who he is when no one's required to be.
To the captain of Flight 2480, somewhere out there, you probably don't think this was a big deal.
It was. 🍕✈️
🚨 I was almost taken hostage in Cuba...
I went to Cuba to document the humanitarian crisis and show life under 60+ years of communism and now amid the US blockade. Once I landed, they seized all my cameras except my iPhone and had intelligence agents following me all day until my security noticed their spies tailing us to the hotel where they waited all night for us to come down.
Under communism there is no free speech, and those who show the reality or speak up are imprisoned. Me going without a planned Cuban government guide nearly got me and my security taken hostage or imprisoned.
The situation in Cuba is much worse than anyone knows.
Blues beat the Mammoth, and Sharks lead the Jets 6-1 in the 3rd period.
Looks like Panthers will finish 8th in lottery standings and guaranteed to keep their top-10 protected pick.
Good karma after closing out their season on a 3-game winning steak.
Let people celebrate their downfall for 5 months. Collect receipts and cash them in when they are healthy and back to competing for the cup in September.
-6 playoff appearances in a row
-3 Stanley Cup Finals
-2 Stanley Cups
-1 President’s Trophy
And their core is still locked up through 2030.
Incredible run and it’s far from over. Enjoy your summer, save the receipts, come back healthy in October and do it all again.
A while back when the Leafs were in town I posted a similar photo but I didn’t use the same strong insulation that people don’t show up. I later clarified, after being told, traffic in the area was bad and the building ended up being packed. It’s a common problem for where the arena is.
There’s no need for this. The Panthers fanbase is quite strong.
Anthony come on. Why?
3 cup finals, 2 Championships. There was 18,000 there tonight. What is the point of taking a shot at us? This level of disrespect, is unwarranted. Disappointing. Good luck in the playoffs. That trophy is hard to win. No reason! #humility#respect
The most profitable seat on a 787 isn't in business class. It's three economy seats with a $40 mattress pad. I've flown the original version on Air New Zealand. United just figured out the math.
A Polaris suite takes the footprint of roughly four economy seats. At $4,000 one-way on a transatlantic route, that's $1,000 per seat-equivalent of revenue. A Relax Row takes three economy seats, sells for $3,000 to $5,000 as a unit, and requires zero cabin reconfiguration. That's $1,000 to $1,700 per seat-equivalent with almost no incremental cost. The margins on a mattress pad and adjustable leg rests versus a lie-flat suite with a privacy door, dedicated galley, and premium meal service aren't even comparable.
Air New Zealand proved this in 2011. Called it Skycouch. Same seat. Same concept. Fifteen years of booking data showing parents choose flat over reclined at almost any price. United licensed the design and locked North American exclusivity.
The timing maps to a ceiling in their premium strategy. United posted $59.1 billion in revenue last year. Premium cabin revenue grew 11% while economy flatlined. But there are only so many rows you can convert to Polaris before you've hollowed out the cabin. At some point you need the 300 economy passengers to fund the aircraft.
Relax Row threads that needle. 200 widebody aircraft. Up to 12 sections per plane. 2,400 units fleet-wide on routes where families will pay anything to let a toddler sleep horizontal for 14 hours. Dynamic pricing at American willingness-to-pay levels on a product Air New Zealand sells for $200 to $1,500.
Six fare classes on a single widebody now: Basic Economy, Economy, Relax Row, Premium Plus, Polaris, Polaris Studio. Each tier reframes the next as reasonable.
They wrapped it in a plushie because "highest-margin seat in commercial aviation" doesn't fit on a boarding pass.
Hey @RyanQualtrics! I moved to SLC from south Florida for work and unfortunately will moving elsewhere once again for work again as well. Some of the best 13 months I’ve spent….Any spare tix you are giving out for the @utahmammoth game this Sunday 3/1 against CHI?