Angy Cabello

GTM Strategist working in Big Tech in Silicon Valley

[Angy Cabello @AngyCabello_]

@ruchi1504 @ZARA @ZARACare The same!!!!!!!!!!

[Angy Cabello @AngyCabello_]

It’s surprising to see @ZARA @ZARA_Care X account filled with negative comments about customer service—experiences just like mine. This is the second time they’ve made a mistake, and they don’t even try to help resolve it. They say they will send an email and they never do it.

[Angy Cabello @AngyCabello_]

@ZARA Second time this has happened with @ZARA / @Inditex. Ordered during US sales and received a package with missing or wrong items. Customer service either ghosts after saying they’ll “review it” or says they can’t help at all. Unacceptable for a company this big.

[Angy Cabello @AngyCabello_]

@ZARA Second time this has happened with @ZARA / @Inditex. Ordered during US sales and received a package with missing or wrong items. Customer service either ghosts after saying they’ll “review it” or says they can’t help at all. Unacceptable for a company this big.

[Angy Cabello @AngyCabello_]

@ZARA_Care @AdrianaGue95032 Second time this has happened with @ZARA / @Inditex. Ordered during US sales and received a package with missing or wrong items. Customer service either ghosts after saying they’ll “review it” or says they can’t help at all. Unacceptable for a company this big.

[Angy Cabello @AngyCabello_]

@ZARA @ankitajhawar19 @ZARA_Care Second time this has happened with @ZARA / @Inditex. Ordered during US sales and received a package with missing or wrong items. Customer service either ghosts after saying they’ll “review it” or says they can’t help at all. Unacceptable for a company this big.

[Angy Cabello @AngyCabello_]

@ZARA @ankitajhawar19 @ZARA_Care Unbelievable that a multimillion-dollar company like @ZARA keeps making basic order mistakes and can’t resolve a simple customer service issue. The lack of professionalism and quality is surprising. Customers shouldn’t keep supporting companies that don’t care about them.

[Angy Cabello @AngyCabello_]

Unbelievable that a multimillion-dollar company like @ZARA keeps making basic order mistakes and can’t resolve a simple customer service issue. The lack of professionalism and quality is surprising. Customers shouldn’t keep supporting companies that don’t care about them.

[Angy Cabello @AngyCabello_]

I want to give visibility to a recurring issue with @ZARA / @Inditex Twice during US sales, my order arrived missing items or with the wrong product. Customer service either says they’ll “review it” and never follow up, or that they can’t do anything. Worst service I’ve dealt.