Ani Mat

I'm what I'm.

[Ani Mat @AnishM21]

@cares_uni The same old standard reply!

[Ani Mat @AnishM21]

@cards_uni why am I not able to apply for the card.

[Ani Mat @AnishM21]

Thank you @SwiggyInstamart for the not soan papdi Diwali box. To be honest the best one received so far to relish. I tried @ZeptoNow and @letsblinkit but yours was the best in terms of Value and complementing the spirit of the festival.

[Ani Mat @AnishM21]

@AmazonHelp I have the call recording as well, haven't encountered such arrogant executive ever.

[Ani Mat @AnishM21]

@AmazonHelp remove the word help! Your customer service has degraded and worst. Agents transferring call within themselves when asked for escalation. Prime membership is a scam! What a shame.... @amazonIN

[Ani Mat @AnishM21]

Such arrogant so called executive Ms. Ankita seems she reports to @JeffBezos and is the highest authority in amazon India. But not able to resolve or answer my simple questions about the service.

[Ani Mat @AnishM21]

@AmazonHelp @amazonIN What do I do chatting when your team has no answer on hold from past 22 mins without a refresh! Is this how you treat customers?????

[Ani Mat @AnishM21]

@amazonIN stop cheating customers. The level of customer service has also dropped drastically. Called 4 times today all I get "will be solved as soon as possible" what tat is this??? Buying prime is waste of money when u decide to deliver at your own time.

[Ani Mat @AnishM21]

@AmazonHelp 20 mins on hold without refresh! SUPER CUSTOMER SERVICE @AmazonHelp @amazonIN nice torchure

[Ani Mat @AnishM21]

@AmazonHelp @AmazonHelp @amazonIN they don't even bother to refresh the hold! SUPER customer experience listening to this music from past 16 mins nice.. 18 mins up still On hold.

I m not disconnecting it from my side.. let me see how long can you keep me on hold

#patheticamazonhelp #fraud

[Ani Mat @AnishM21]

@AmazonHelp Here! Reaching 15 mins mark again

[Ani Mat @AnishM21]

@AmazonHelp Your social media team sent me a feedback survey before even checking with me the issue.

[Ani Mat @AnishM21]

@AmazonHelp Third call today! Agent Liba on hold from past 8 minutes and I'm sure this will also be disconnected. How can @AmazonHelp @amazonIN be so irresponsible. #patheticservice

[Ani Mat @AnishM21]

@AmazonHelp @amazonIN Super! Disconnected the call fr9m his end after 15 mins.

[Ani Mat @AnishM21]

@AmazonHelp @AmazonHelp on call with your executive who spoke for just 30 secs and has kept me on hold from past 14 minutes! @amazonIN Wow! Nice way to harras the customer.

[Ani Mat @AnishM21]

@AmazonHelp This has now turned into harassment! No proper support from customer service. @amazonIN your service has gone worst! No accountability just keep saying the same word as soon as possible and now it's 4 days and still the same song!

[Ani Mat @AnishM21]

@RailwaySeva @TVC138 We had already raised it through all channels, ultimately all passengers had to get down at calicut Station to force railways to fix the issue. You can check coverage on malayalam news channel. Will also file a complaint on consumer forum for this.

[Ani Mat @AnishM21]

We are paying taxes and buying these dynamic priced tickets for these sub standard services???Railway Officials and the ministers pay must be charged for these failures making them accountable.

[Ani Mat @AnishM21]

@IRCTCofficial @AshwiniVaishnaw @RailMinIndia Thank you for making us feel garib sitting in Garib rath.Boarded 12201 kochuveli garib rath dated 13.05.24. 5 hrs delay adding 2 it d AC stopped working for almost 4 hours. The lights went off completely twice. No water in bathroom1/2