Hi @JioMart , what kind of service is this? You claim to deliver in 15 minutes, but it takes so many days just to get an order shipped! This feels completely like cheating. I have lost all hope in Jio now; services like Blinkit or Zepto are far better than this.
@zomatocare Please treat this with utmost urgency. Delivering non-vegetarian food to a vegetarian is completely unacceptable and deeply distressing. Waiting for your prompt resolution and strict action against the restaurant.
@zomatocare@deepigoyal This is absolute negligence and completely unacceptable! I ordered a Vegetarian dish (Charcoal Kathal Biryani Bowl) via Order ID #8718514415 on Oct 13, 2026, at 3:18 AM, but your partner/restaurant sent CHICKEN BIRYANI instead!
My wife is strictly vegetarian and because of this careless mistake by Zomato, she ended up consuming non-vegetarian food. This deeply hurts our religious sentiments and dietary beliefs. Your chat support bots are totally useless and offer no help.
We need strict accountability, an apology, and severe action for this disgusting blunder!
#Zomato #FoodSafety #ZomatoCare #CustomerNegligence
@zomatocare@deepigoyal Are you guys out of your minds?! Look at this absolute madness! Despite a clear VEGETARIAN label/sticker on the package, you delivered CHICKEN BIRYANI instead of my order (Charcoal Kathal Biryani Bowl, Order ID #8718514415, Oct 13, 2026, 3:18 AM)
My wife is strictly vegetarian, and because of this disgusting negligence, she consumed non-vegetarian food, deeply hurting our religious sentiments and dietary beliefs. When we try to resolve this, there is NO human supportβjust useless automated chat bots, and no way to call anyone!
Is this the kind of pathetic service Zomato provides now? We demand strict accountability and immediate action for this nightmare!
@zomatocare@deepigoyal This is absolute negligence and completely unacceptable! I ordered a Vegetarian dish (Charcoal Kathal Biryani Bowl) via Order ID #8718514415 on Oct 13, 2026, at 3:18 AM, but your partner/restaurant sent CHICKEN BIRYANI instead!
My wife is strictly vegetarian and because of this careless mistake by Zomato, she ended up consuming non-vegetarian food. This deeply hurts our religious sentiments and dietary beliefs. Your chat support bots are totally useless and offer no help.
We need strict accountability, an apology, and severe action for this disgusting blunder!
#Zomato #FoodSafety #ZomatoCare #CustomerNegligence