@British_Airways Absolutely shocked by customer service at BA. I upgraded AMEX credit card following BA’s own offer on their website promising to pay 50,000 Avios which I have never received (despite BA admitting they should’ve paid it). BA ignore my emails & my formal complaint
.@CenterParcs so disappointed that no one has bothered to respond or get in touch with me following multiple calls and messages and even a formal complaint x2. All this about a refund from back in May 2020 at Park Allgau- is this how you treat valued customers?