AnnaLaitin

Consumer protection policy nerd

[AnnaLaitin @AnnaLaitin]

What an amazing day! Thanks to all the @USCPSC staff who showed the kids what they do every day.

[US Consumer Product Safety Commission @USCPSC]

We had the best Bring Your Child to Work Day at CPSC's National Product Testing and Evaluation Center aka THE LAB aka 5RP.

Kids got an up-close look at how we test different product samples and learned from the experts who do it for a living.

[US Consumer Product Safety Commission @USCPSC]

America Tutorial:
Report unsafe consumer products to CPSC - https://t.co/qFWdMF6Xk0

Fraud/unfair business practices - @FTC

Automobiles - @NHTSAgov

Boats - @uscoastguard

Planes (flying, not math) - @FAANews

Math - @NIST (probably)

[AnnaLaitin @AnnaLaitin]

@HoehnSaricCPSC @USCPSC I am so proud to have joined this team - working for @HoehnSaricCPSC at the @USCPSC.

[Truth in Advertising @TruthinAd]

The FTC is our best line of defense against scammers, fraudsters, and shady businesses. If it’s going to protect us, it needs full powers to #MakeScammersPay. Pass #HR2668 https://t.co/0YfjuGyh6X

[Byard Duncan @ByardDuncan]

Good Q, @CaseyNewton.

This is a tactic borrowed from the online ticket market.

The airline industry made it illegal in 2011. But that hasn't deterred others.

It's called "drip pricing," and it works like this ...

[AnnaLaitin @AnnaLaitin]

@Syed_Ejaz_ @PenniesMillions @CaliforniaDFPI So excited for you and for California!!! 🎉🎉

[Consumer Reports Advocacy @CRAdvocacy]

Consumer Reports' @AnnaLaitin will testify at today's House #SubConsumer hearing on the @FTC's consumer protection powers. Learn more: https://t.co/RINo29e8EK

[AnnaLaitin @AnnaLaitin]

This is great news from @RKSlaughterFTC. This should be a busy new office. There's a lot to do!

[FTC @FTC]

FTC Acting Chairwoman @RKSlaughterFTC announces new rulemaking group. FTC will reinvigorate rulemaking authority to level the playing field for consumers and businesses: https://t.co/Sw5KJuvAUV

[Justin Brookman @JustinBrookman]

FTC to create a new Rulemaking Office.

This is a great idea --- the FTC doesn't have full APA rulemaking for Section 5, but there's a lot more they can do today with existing legal authority. https://t.co/hSounUFKsh

[Consumer Reports Advocacy @CRAdvocacy]

Check it out! @nytimes highlights our fight to get airlines to #RefundPassengers for flights disrupted by the pandemic.

Are you planning a trip this summer? https://t.co/Tz7OJmOsLp

[AnnaLaitin @AnnaLaitin]

@CRAdvocacy @WilliamJMcGee Thanks to everyone for participating. And keep telling us about your experiences navigating refunds and vouchers! #CRTwitterChat

https://t.co/sotmRGNvzG

[AnnaLaitin @AnnaLaitin]

@CRAdvocacy A8: Window seat for me. If I’m traveling alone, I prefer to just keep to myself! #CRTwitterChat

[Consumer Reports Advocacy @CRAdvocacy]

@ahunter166 @AnnaLaitin Hi Anita, be persistent! See more CR tips here. #CRTwitterChat https://t.co/ZDKcVJtAmJ

[AnnaLaitin @AnnaLaitin]

@WilliamJMcGee @CRAdvocacy A7: You can also file a complaint online with the @USDOT, which may take action if enough people report the issue. Here's the form. #CRTwitterChat https://t.co/IUAnG7LH3Y

[AnnaLaitin @AnnaLaitin]

@timnbarb @CRAdvocacy Hi Tim. We may have good news for you, depending on when you bought your ticket. Delta extended all vouchers purchased before April 17, 2020 to be valid until the end of 2022. Reach out to the airline to see if yours have been extended #CRTwitterChat

[AnnaLaitin @AnnaLaitin]

@WilliamJMcGee @CRAdvocacy A6. Airlines need to do better for consumers. People are suffering hardship due to the recession and just need their money back. Most airlines have eliminated change fees for the foreseeable future but fliers should have the option of a refund if they want one. #CRTwitterChat

[AnnaLaitin @AnnaLaitin]

@Nickyy0514 @CRAdvocacy Hi Candace. We recommend that you reach out to the airline. These vacation package travel funds can be restrictive and it's best to know how they are structured. #CRTwitterChat

[AnnaLaitin @AnnaLaitin]

@CRAdvocacy A5. Earlier this month, CR sent a letter to ten major U.S. airline CEOs calling on them to give refunds to fliers who request them and to extend existing voucher expiration dates through the end of 2022.
#CRTwitterChat https://t.co/Sa4USslLNj

[AnnaLaitin @AnnaLaitin]

@WilliamJMcGee @CRAdvocacy A4. Find out if you have a voucher extension. Call your airline to see if they have extended those voucher use-by deadlines. More than half now offer them through the end of 2022. #CRTwitterChat