anna tims

Consumer affairs journalist on The Guardian.

[anna tims @anna_tims]

@kazuum Thank you. I'll take a look. Not sure mine are fit for public consumption!

[anna tims @anna_tims]

I'd love to hear if anyone else has kept up a daily journal through life https://t.co/Eimeu4Z2lh

[anna tims @anna_tims]

@kazuum Thank you. Worth knowing about. Bet my kids would pay any money to get shot of them!

[anna tims @anna_tims]

@WendyVarley That's amazing. You've certainly beaten me to any journalling record! I would love to know how many people are closet diarists.

[anna tims @anna_tims]

@revphilipgreen You too? I wonder how many of us are out there! Is yours written every day?

[anna tims @anna_tims]

@BirdboxPR Really? That's wonderful to hear. I've always wanted to know if anyone else was so dedicated/obsessive! I wonder how many of us are out there...

[anna tims @anna_tims]

@CambridgeTricia @AirbnbHelp Can you email me the details of the case, listing link, booking ref, evidence from the owner etc My email is at the bottom of my column, Your Problems

[anna tims @anna_tims]

@briandobson44 @guardian Yes, please do

[anna tims @anna_tims]

Have you received a fine for travelling in low emissions zone in an EU country without displaying the appropriate permit? If so, I'd like to hear from you #Journorequest

[anna tims @anna_tims]

@mpfeldhoff @TfL Can you email me with PCN details and scans. My address is my name with a dot in the middle @theguardian.com

[anna tims @anna_tims]

@davejamesmaker You can. I'll email you

[anna tims @anna_tims]

@Food4_Media Thank you!

[anna tims @anna_tims]

Were you left stranded abroad and left to fund hotel and food costs after last week's air traffic control meltdown? If So, I'd like to hear from you for an article in The Guardian #journorequest

[anna tims @anna_tims]

@SW_Help I am booked to travel on 17 December when a strike is due. No update yet on whether any services will run. Can I rebook now without incurring a rebooking fee?

[anna tims @anna_tims]

#journorequest Do you pre pay for prescriptions? Have you been fined because you were unaware that you're pre-payment certificate hadn't auto-renewed. I'm a Guardian journalist and would like to hear from anyone affected

[anna tims @anna_tims]

@SW_Help I've tried sending a DM but a message says this is not possible. Can you give me an email address

[anna tims @anna_tims]

@SW_Help My 16yo would have had to spent the night at the unstaffed station in a storm if a hotel manager hadn't taken pity and bent the rules to let him check in. My complaint via your webform hasn't even received an automated acknowledgment. Your customer service is a disgrace

[anna tims @anna_tims]

@SW_Help The conductor and driver of the 1827 from Clapham Junction poled out on dozens of passengers they'd dumped at Yeovil Jct without ensuring they had onward transport or the means of paying for a hotel. My 16yo faced a night on the station because hotels don't accept minors

[anna tims @anna_tims]

@SW_Help You abandoned my 16yo at an unstaffed country station late at night in a storm when his train to Exeter terminated at Yeovil Jct because of bad weather. Promised coaches didn't arrive, there were no cabs available, hotels don't accept unaccompanied minors.

[anna tims @anna_tims]

@RevRichardColes Would you be willing to talk on the record about the marketing calls to your mother for a feature on the issue in The Guardian?