@cenbank@ZenithBank@cenbank , please intervene. This is my hard-earned money, and I genuinely feel helpless right now. I need your assistance in getting Zenith Bank to urgently address this matter and refund my money.
@cenbank please come to my aid. @ZenithBank, my account has been compromised, and I urgently need your intervention.
I noticed unauthorized transactions of about NGN458,000 on my account yesterday—transactions I did not initiate or authorize.
@cenbank@ZenithBank This is not just a complaint; it is a serious account-security issue. I want the unauthorized transactions properly investigated, my account secured, and the funds taken through these unauthorized transactions refunded to my account.
@cenbank@ZenithBank I have already visited a Zenith Bank branch to formally report the incident, but I am deeply concerned that the matter is not being treated with the urgency it deserves.
@ZenithBank@cenbank please come to my aid, I need urgent response on this and from all indication, @ZenithBank isn't willing to respond. As they requested, I reached out to them but no response.
@ZenithBank has compromised my account, and honestly, I feel really helpless right now. 😭
I recently reactivated the Zenith Mobile Banking App on my phone so I could initiate transactions as my salary comes in.
Let it be clearly stated that this matter will not be overlooked. I expect a proper investigation, accountability, and the recovery of my funds.
@ZenithBank, I need an urgent response.
Zenith Bank has compromised my account, and honestly, I feel really helpless right now. 😭
I recently reactivated the Zenith Mobile Banking App on my phone so I could initiate transactions as my salary comes in.
I need Zenith Bank to urgently investigate this matter, identify exactly how these transactions were initiated, provide the complete transaction details and channels used, and take immediate steps toward recovering my funds.
I have not authorized these transactions.
What makes this even more painful is that the money consisted of my salary and a monthly contribution I had collected. I deliberately left the money untouched because I was saving it to sort out my newly rented apartment.
Upon checking the transaction history, I discovered that two transactions were carried out on 3rd September at 10:36 p.m. and 10:40 p.m., amounting to a total of ₦458,000, without my authorization or any transaction I knowingly initiated.
Since I had not collected my ATM card, I decided I would operate solely through the mobile app, transferring funds to my @OPay_NG account and managing my finances from there.
@ZenithBank Let it be clearly stated that this matter will not be overlooked. I expect a proper investigation, accountability, and the recovery of my funds.
@ZenithBank, I need an urgent response.
@ZenithBank I need Zenith Bank to urgently investigate this matter, identify exactly how these transactions were initiated, provide the complete transaction details and channels used, and take immediate steps toward recovering my funds.
@ZenithBank I have not authorized these transactions.
What makes this even more painful is that the money consisted of my salary and a monthly contribution I had collected. I deliberately left the money untouched because I was saving it to sort out my newly rented apartment.
@ZenithBank Upon checking the transaction history, I discovered that two transactions were carried out on 3rd September at 10:36 a.m. and 10:40 a.m., amounting to a total of ₦458,000, without my authorization or any transaction I knowingly initiated.
@ZenithBank Due to my very busy schedule, I couldn't transfer the money immediately after my salary came in. I planned to do so after settling down.
Unfortunately, I logged into my account yesterday and discovered that my balance had been completely depleted.