@PotteryBarnKids Ty. They say they’ll do an investigation every time we call (for the past yr). Hoping it can be expedited. We’d be happy 2 send statements + provide permission for u to talk with our bank. We’re not trying to scam @potterybarn@PotteryBarnKids . We just want our $ back 😞
@PotteryBarnKids Never refunded. We’ve explained that Hudson’s bay canceled their partnership with that bank and reissued new credit cards. No money was put onto her account. Weve offered to show bank statements for that account, to conference call the bank who confirmed nothing was refunded.
@PotteryBarnKids …she’s sent all this proof to the reps on the phone and they say they will absolutely help her and then they get her off the phone and never follow up. They won’t let us speak to a manager. This has been hours of our time. My sister is grieving the loss of her son and has
@PotteryBarnKids Thank you kindly. It’s 2011920. I’m helping my sister with some admin tasks as her son just passed away. I asked if I could help w anything. She’s been dealing with this for almost a yr. I went through her bank statements and we’ve spoken to her bank. She’s sent all this proof
@PBYorkdale@potterybarn secretly not refunding returns! called 25+ times for over a yr re a return worth almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on. Give us our $ back. Terrible customer service! Pls help
@potterybarn@arborday@potterybarn secretly not refunding returns! called 25+ times for over a yr re a return worth almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on. Give us our $ back. Terrible customer service
@potterybarn@potterybarn secretly not refunding returns! called 25+ times for over a yr re a return worth almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on. Give us our $ back. Terrible customer service
@PotteryBarnKids@jujuintheraw@potterybarn secretly not refunding returns! called 25+ times for over a yr re a return worth almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on. Give us our $ back. Terrible customer service
@potterybarn@potterybarn secretly not refunding returns! called 25+ times for over a yr re a return worth almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on. Give us our $ back. Terrible customer service
@potterybarn@potterybarn secretly not refunding returns! called 25+ times for over a yr re a return worth almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on. Give us our $ back. Terrible customer service
@potterybarn@potterybarn secretly not refunding returns! called 25+ times for over a yr re a return worth almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on. Give us our $ back. Terrible customer service
@BBBKY@potterybarn scamming! We returned nearly $1000 in shades but refund never issued to card. They keep saying they will help when we call + then no one follows up. called 25+ times. WORST customer service. Reporting @potterybarn if we don’t hear back soon.
@potterybarn telling everyone I know not to shop here until we get help. They’re secretly not refunding returns!ncalled 25+ times for over a yr re a refund for almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on.
@potterybarn telling everyone I know not to shop here until we get help. They’re secretly not refunding returns!ncalled 25+ times for over a yr re a refund for almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on.
@Louisern49 @potterybarn telling everyone I know not to shop here until we get help. They’re secretly not refunding returns!ncalled 25+ times for over a yr re a refund for almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on.
@potterybarn@potterybarn secretly not refunding returns! My sister’s called 25+ times for over a yr re a refund for almost $1000. Every time we call, we r told they will move the process fwd. It’s been a yr, hrs of our time and calls hung up on. Give us our $ back. Terrible customer service