@CraigPhilbrick Apologies for any inconvenience. We certainly offer a lifetime limited warranty on defective products. At your earliest convenience please visit https://t.co/eHU0wUF0h7 to submit a warranty claim for replacement.
@plane_lawyer Unfortunately, a claim cannot be located by searching your name. At your earliest convenience please DM us with the email used to submit the warranty claim.
@plane_lawyer We would certainly like to assist you and have requested the ticket number so that we can reach your warranty claim. Can you please provide us with a ticket number or claim number?
@Gulfstream08 Thanks for reaching out! No. All Meyer brands with a traditional nonstick coating are free of PFOA, a type of PFAS chemical that was used in the past to manufacture nonstick coatings.
@drahcir_rahl Unfortunately, as explained, the cookware's damage or deterioration that the warranty inspectors observed does not meet the guidelines of what is covered under the Anolon® Guarantee. We are certainly available to discuss your warranty. 2/
@drahcir_rahl Thank you for your feedback, and we're sorry to hear about the disappointment with the outcome of the warranty claim. We indeed honor the lifetime warranty on products that have manufacturing defects. 1/
@Jayp7192022 We certainly process warranty claims in the order received. We ask consumers to allow 2-6 business weeks for warranty inspection. We can be reached by calling 1-800-388-3872, Monday through Friday, 7:30am to 3pm PT (Pacific Time) excluding holidays.
@JohannaVoss Thank you for reaching out and we apologize for the delay. For warranty updates please refer to the email used to submit the warranty claim to login into your account.
@ovfire11 Our Anolon cookware is made by our Meyer-affiliated manufacturers, primarily in Thailand and China (Meyer is our parent company.) Should you have any more questions or concerns, feel free to contact our consumer relations department at 800-388-3872 M-F, 7:30am to 3pm PT.
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@hannahhhluv Thank you for reaching out to us and we apologize for the inconvenience this has caused. Do you have an order number that we can research?