Antara Basu

A verbose person trying to 'fit into' the limited characters space!

#toomanypuns

[Antara Basu @AntaraBasu6]

@airtelindia epitome of inefficiency and fraud. Charging consumers wrong fee, closing tickets without resolving and then collecting money and threatening to close account like thugs. You guys should be cancelled.

[Antara Basu @AntaraBasu6]

@IndiGo6E is going to dogs really. Last minute flight cancellation, alternate flights not available, website keeps crashing. You guys are going downhill devastatingly.

#Indigo #flightcancel #indigoflightsucks

[Antara Basu @AntaraBasu6]

yet no action has been taken and the scamster is going around harassing my friends and followers. How are you not able to take action on such sensitive issues and letting #cyberbullies utilise your platform for fraud? This is unacceptable

[Antara Basu @AntaraBasu6]

yet no action has been taken and the scamster is going around harassing my friends and followers. How are you not able to take action on such sensitive issues and letting #cyberbullies utilise your platform for fraud?

[Antara Basu @AntaraBasu6]

@NalliSilk your quality is plumetting and you don’t care about your long time customers. A saree I bought disintegrated after one wear. Reported it but still no regard about the complaint.

#poorservice #poorquality

[Antara Basu @AntaraBasu6]

@AxisBankSupport Your Forex customer care is a joke. It doesn't connect after 30 attempts. In emergencies your chat is useless. No support at all for customers.

#axisbanksucks #poorcustomercare

[Antara Basu @AntaraBasu6]

@falguninayar

[Antara Basu @AntaraBasu6]

@MyNykaa Harrassing customers is a skill we should learn from you. My ages mother is struggling to get a replacement of damaged items you have delivered for the last 1 week. And all you've done is harrassed her mentally.

#harrassment #poorcustomerexperience

[Antara Basu @AntaraBasu6]

@agoda slowest customer service award goes to you guys. No response for over 48 hours to my mail, no number to call, chatbot is an endless loop of frustration. My money is stuck and you guys aren't helping

#poorcustomerservice

[Antara Basu @AntaraBasu6]

@slice_cares I have already responded both to @SwiggyCares and @sliceit_ on their respective emails. Yet nobody is taking any responsibility. Swiggy is repeating the same thing as a parrot, slice takes ages to respond. How many years will you guys take to resolve this?

[Antara Basu @AntaraBasu6]

@SwiggyCares and @sliceit_ Can you guys decide amongst yourselves who wants to take responsibility for invalid coupon issues? Since Saturday you guys are playing blame game, and one is asking me to check with other on resolving the issue. (1/2)

[Antara Basu @AntaraBasu6]

@SwiggyCares The reply I got from your team was to speak to @sliceit_ about this. On the other hand @sliceit_ tells me contact you guys about it. Please keep shirking responsibilities both of you.

[Antara Basu @AntaraBasu6]

You guys are worse than toddlers.
Since when do apparently 'big' companies like you can't even have a responsibility matrix between you guys? Are these gimmicks to lure people with discount and then harass them?

#worstcustomerservice

[Antara Basu @AntaraBasu6]

@SwiggyInstamart Award for worst customer service goes to you. You can't even solve a basic coupon question, your agents are clueless and unhelpful and rude. If you don't have luxury of giving coupons,don't fool your customers.
#customerservicesucks #scam

[Antara Basu @AntaraBasu6]

As a company, you should have responsibility to avoid data leak. I see no action being taken and it's becoming scarier as a customer. I am strongly demotivated to purchase at your site and regret doing so if my data is being rampantly risked like this.

#DataSecurity

[Antara Basu @AntaraBasu6]

@thedermaco A lot of scammers posing as Derma Co agents call to give away free prizes. The sad part is they have customer order details places at Derma Co and their addresses and other demographics. Has happened with me thrice. (1/2)

#databreach

[Antara Basu @AntaraBasu6]

@sliceit_ Am having major issues with international transactions on your card. Two weeks back I couldn't place an order on Amazon US, today I tried Air Asia international and the same issue. Your customer care is too tardy and of no help.
Please escalate

[Antara Basu @AntaraBasu6]

@KananGill reply my SMS

#manifestival

[Antara Basu @AntaraBasu6]

(2/2) This is extremely scary and unprofessional that a big company like you has no regard for customer personal information and helping scammers loot people. Why is that they are referring to purchases made at your site and how do they have this information?

#mamaearthdataleak

[Antara Basu @AntaraBasu6]

@mamaearthindia There has been a slew of scam calls claiming to be Mamaearth/Derma co agents asking to pay a certain amount for claiming lucky draw prizes. Shockingly thy have my address it's a breach of data from you end.(1/2)

#DataLeak #breach