Anush Swaminathan

[Anush Swaminathan @Anush_Swami]

@cubltd Hi Team,

I have shared my contact details, yet no response from CUB Team

[Anush Swaminathan @Anush_Swami]

I foreclosed my Fixed Deposit in City Union Bank using their mobile app, and within seconds of doing the same, an amount of 49989 got debited from my account. I immediately rushed to the bank to raise a complaint regarding the same and they asked me to wait for a weeks time

[Anush Swaminathan @Anush_Swami]

Of the same, so that we can work on it”
How is it that an incident like this has happened on the mobile banking app provided to me by the bank and bank says they cannot help?

@nsitharaman @RBI @cubltd @RBIsays

[Anush Swaminathan @Anush_Swami]

And they’ll get back to me. After a week, I went back to the bank again and asked them for an update, they replied that “sir, this is an online transaction and there is nothing which can be done by the branch. Please call customer care and ask them to provide you with the details

[Mudit Gaur @ca_iimc_mudit]

Can we really celebrate 2023, when PwDs are still facing such discrimination by so called responsible Delhi Police
Story is attached in pic!

@PMOIndia @narendramodi @DelhiPolice @OfficeOfNG
@AmitShah @CPDelhi @PIB_India @India_NHRC
@NcpwdOfficial @ArvindKejriwal

[Anush Swaminathan @Anush_Swami]

@IRCTCofficial @RailMinIndia @AshwiniVaishnaw

Train no. 11097 From Pune to Ernakulam

Date of Journey - 12/11/2022

Completely unhygienic, too many cockroaches inside the coach, washrooms not clean, cobwebs in washrooms.
No one available to complaint

PNR - 8357127540

[Anush Swaminathan @Anush_Swami]

@ICICIBank_Care Amazing.... Is this how the issue is resolved at a high priority?

@ICICIBank_Care @ICICIBank , just to cover up the mistake of one of your employees, you are making your customer suffer terribly....

@nsitharaman @RBI @FinMinIndia @DasShaktikanta @drbakshijnu

[Anush Swaminathan @Anush_Swami]

Well played @ICICIBank_Care!
Don't resolve the issue... Just keep giving the next date and keep delaying it!

Worst service ever received!
Playing with the financial status of people 🫤

@RBI @ICICIBank @nsitharaman @DasShaktikanta @drbakshijnu

[Anush Swaminathan @Anush_Swami]

@ICICIBank_Care @ICICIBank @RBI @nsitharaman @DasShaktikanta @drbakshijnu

Amazing move by ICICI Care. Received a call last Friday (22/07/22) from ICICI Customer Care. They connected me to the Manager of ICICI Bank East Patel Nagar Branch (Mr. Gaurav Kapoor) and I was told

[Anush Swaminathan @Anush_Swami]

It's easy to screw up someone's CIBIL Score as well as deactivate their credit card and not reactivate it... But trying to fix up things to give a better customer experience even by a reputed Bank like ICICI is what the bank doesn't want to give!!

[Anush Swaminathan @Anush_Swami]

@ICICIBank_Care @ICICIBank @RBI @nsitharaman @DasShaktikanta @drbakshijnu

Amazing move by ICICI Care. Received a call last Friday (22/07/22) from ICICI Customer Care. They connected me to the Manager of ICICI Bank East Patel Nagar Branch (Mr. Gaurav Kapoor) and I was told

[Anush Swaminathan @Anush_Swami]

@nsitharaman @RBI @ICICIBank_Care @ICICIBank @DasShaktikanta @drbakshijnu

How a small mistake can affect someone drastically!

I recently had my ICICI Bank credit card blocked because my name is in the common borrowers list.

[Anush Swaminathan @Anush_Swami]

that I would receive a call on Monday (25/07/22) with an update searching for the application which had been submitted and got lost somehow.
However, it's Friday (29/07/22) today and I have still not received any call from the bank or the customer care.

[Anush Swaminathan @Anush_Swami]

I am still getting the same response that my card will forever stay blocked as I belong in the defaulters list in RBI

Request you to kindly look into this matter

[Anush Swaminathan @Anush_Swami]

@nsitharaman @RBI @ICICIBank_Care @ICICIBank @DasShaktikanta @drbakshijnu

How a small mistake can affect someone drastically!

I recently had my ICICI Bank credit card blocked because my name is in the common borrowers list.

[Anush Swaminathan @Anush_Swami]

being in the defaulter list without any fault. Also, this incident has affected my CIBIL Score drastically bringing it down to average rating.
Now even with all necessary clearances being done and as requested by bank,

[Anush Swaminathan @Anush_Swami]

Now even with all necessary clearances being done and as requested by bank, I am still getting the same response that my card will forever stay blocked as I belong in the defaulters list in RBI.

Request you to kindly look into this matter

[Anush Swaminathan @Anush_Swami]

the OD had been marked as NPA resulting me being in the defaulter list without any fault. Also, this incident has affected my CIBIL Score drastically bringing it down to average rating.