Anusha Jha

Just another person trying to figure it all out | Curating the best of Content Strategy @ContentStratHQ | Product Marketing @Freshworksinc | Tweets are my own |

[Anusha Jha @AnushaJR]

Content is just writing.

[Morning Brew ☕️ @MorningBrew]

Write a horror story for your industry using just four words

[Anusha Jha @AnushaJR]

Hey @airtelindia your Support for Wifi used to be awesome. What happened? The in-app experience is a maze. Do you know you can't raise a ticket? And if you think you did, it's not listed? What a huge disappointment.

[Anusha Jha @AnushaJR]

@makemytripcare your portal isn't lettinh me cancel my tickets, and instead keeps directing me to call customer care helpline. The AI agent on the helpline is ridiculous btw. The Support personnel have reported a system outage. I'm worried I'll miss the deadline. Can you help?

[Anusha Jha @AnushaJR]

@Suchetkm I do. Both cases.

[Paras Chopra @paraschopra]

The best kind of personal victories are silent — overcoming a fear, getting fit, or realising a new life-changing insight.

But because these step-changes in life are silent, it’s easy to discount their worth, and that’s a mistake.

Celebrate your wins, even if no one sees them.

[Anusha Jha @AnushaJR]

@HealthiansHelp @healthians your silence is alarming to say the least. I use your app to track my health metrics. But I haven't reopened it for fear of my data being tracked by random sales personnel. You might ignore me, but other customers will soon catch on!

[Anusha Jha @AnushaJR]

@HealthiansHelp Still waiting for an explanation @HealthiansHelp . If getting in touch is a problem, explaining the policy here on X, will help everyone.

[Anusha Jha @AnushaJR]

@HealthiansHelp Follow me back so that I may DM you.

[Anusha Jha @AnushaJR]

@rapidobikeapp kudos on improving your ticket resolution score by closing unresolved tickets. Excellent move by the Product Manager to take away the customer's ability to follow up on an issue. This tactic should be featured in the hall of fame for dark ux practices!

[Anuradha Tiwari @talk2anuradha]

Why can't we rate & review Public Infrastructure?

200 Rs Veg thali 100 Crore Road
5🌟 rating No Rating
20k reviews No Review

[Anusha Jha @AnushaJR]

@david_perell I truly hope you are right.

[Anusha Jha @AnushaJR]

@nurijanian @UnrollThread

[Bengaluru Post @bengalurupost1]

What #Bengaluru Missed in 2024: A Thread 🧵

As we step into 2025, let’s reflect on Bengaluru’s infrastructure misses this year. From metro delays to stalled flyovers, here are the top 18 projects that kept the city waiting. 👇

1. Namma Metro – Yellow Line (RV Road-Bommasandra)

Expected by Dec 2024, the Yellow Line won’t be operational until March 2025. Only 1 out of 15 six-coach trains is under testing. #nammametro #yellowline

[The Kaipullai @thekaipullai]

Olympics happen every 4 years. Immediately follows are our recriminations, on why we suck in them.

So, I decided to do some digging.

I wanted to know who actually runs the sport federations, in which our athletes compete.

And the results are not very surprising.

[Manya @CSKian716]

This is the first time the nation is excited not about the medal ceremony but a phone call that happens afterwards.

[Anusha Jha @AnushaJR]

@david_perell "With all its sham, drudgery, and broken dreams,
it is still a beautiful world.
Be cheerful.
Strive to be happy. "

- Desiderata
https://t.co/cgPejRRFo9

[Anusha Jha @AnushaJR]

Success isn't always loud. Or on LinkedIn.

[Shane Parrish @shaneparrish]

Sometimes success is going to bed on time. Sometimes success is going to the gym because you told yourself you would. Sometimes success is being kind even when someone doesn’t deserve it. Sometimes success is forgiving yourself for your mistakes. Sometimes success is being vulnerable. Sometimes success is avoiding regret. Sometimes success is a smile. Sometimes success is paying your bills on time. Sometimes success is letting go of someone who isn’t good for you. Sometimes success is not saying anything. Sometimes success is not rubbing it in. Sometimes success is doing it when you don’t feel like it.

[Anusha Jha @AnushaJR]

@NoBrokerHood how do I stop your app from launching reach time I approve/disapprove a gate entry?
It's a huge nuisance.

[Anusha Jha @AnushaJR]

Saturday morning. A cup of tea.
An intimate note for you, from me.
https://t.co/mIq6iDLYtm

[Anusha Jha @AnushaJR]

@halvorson You made a BIG difference to the world. And not just the World Wide Web. Bravo!

[Shreegireesh Jalihal @shreegireesh]

#Thread: We @reporters_co are releasing the #CarbidePapers today.

They show how Indian governments (of all shades) knowingly helped Union Carbide, killer of over 15,000 people in Bhopal, continue its business in India for years through shell firms. While escaping prosecution.