@ola_support Please look into this request as soon as possible and help me with the resolution. I am not going to pay a single amount charged to me. If this is the state of your service, I am not comfortable using Ola app for any future rides. Hope to receive a response ASAP.
@Olacabs Escalating this here with the hope of a resolution. I won't be paying any of the charges added to my account. I have raised this issue multiple times through various available options. The customer service is extremely unhelpful and pathetic and has caused immense stress
@Olacabs I booked an Ola outstation ride in Pune on 9th May for 2 days with return on 10th May. On 10th May after reaching the final destination, we were unable to receive the final ride payment on our app or in the driver's app due to some glitch.
Hi @Olacabs, I am extremely disappointed & frustrated with your customer service which is unable to resolve my issue since a week. I have tried getting in touch with the customer service which is not easy. I have shared my issue over email as well which has not got any response.
@Olacabs Escalating this here with the hope of a resolution. I won't be paying any of the charges added to my account. I have raised this issue multiple times through various available options. The customer service is extremely unhelpful and pathetic and has caused immense stress
Some amount of this charge is cut through my Ola money wallet and the rest is charged to my Ola money post paid account. I HAVE BEEN CHARGED 14261/- BY OLA.
Some amount of this charge is cut through my Ola money wallet and the rest is charged to my Ola money post paid account. I HAVE BEEN CHARGED 14261/- BY OLA.
@Olacabs Ola driver connected with the customer care to get the final payment which was shared by them by confirming our ride details. I paid the driver at that time directly from my end through Gpay.
@Olacabs However the ride on the app was still in progress and it ended on 13th May, 3 days after the actual date of ride end. Due to this, I have been charged extra, 3 times the actual cost of the trip to be precise.
@Olacabs Ola driver connected with the customer care to get the final payment which was shared by them by confirming our ride details. I paid the driver at that time directly from my end through Gpay.
@Olacabs Ola driver connected with the customer care to get the final payment which was shared by them by confirming our ride details. I paid the driver at that time directly from my end through Gpay.
@olacabs I booked an Ola outstation ride in Pune on 9th May for 2 days with return on 10th May. On 10th May after reaching the final destination, we were unable to receive the final ride payment on our app or in the driver's app due to some glitch.
@olacabs I booked an Ola outstation ride in Pune on 9th May for 2 days with return on 10th May. On 10th May after reaching the final destination, we were unable to receive the final ride payment on our app or in the driver's app due to some glitch.
Hi @Olacabs, I am extremely disappointed & frustrated with your customer service which is unable to resolve my issue since a week. I have tried getting in touch with the customer service which is not easy. I have shared my issue over email as well which has not got any response.
Hi @Olacabs, I am extremely disappointed & frustrated with your customer service which is unable to resolve my issue since a week. I have tried getting in touch with the customer service which is not easy. I have shared my issue over email as well which has not got any response.
@olacabs Please look into this request as soon as possible and help me with the resolution. I am not going to pay a single amount charged to me. If this is the state of your service, I am not comfortable using Ola app for any future rides. Hope to receive a response from you ASAP
@Olacabs Escalating this here with the hope of a resolution. I won't be paying any of the charges added to my account. I have raised this issue multiple times through various available options. The customer service is extremely unhelpful, pathetic. It has caused immense stress.
@Olacabs Due to this, I have been charged extra, 3 times the actual cost of the trip to be precise. Some amount of this charge is cut through my Ola money wallet and the rest is charged to my Ola money post paid account. I HAVE BEEN CHARGED 14261/- BY OLA.
#olacabs#olacomplaint
@Olacabs ola driver connected with the customer care to get the final payment which was shared by them by confirming our ride details. I paid the driver at that time directly from my end through Gpay.
@Olacabs I booked an Ola outstation ride in Pune on 9th May for 2 days with return on 10th May. On 10th May after reaching the final destination, we were unable to receive the final ride payment on our app or in the driver's app due to some glitch.
Hi @Olacabs, I am extremely disappointed & frustrated with your customer service which is unable to resolve my issue since a week. I have tried getting in touch with the customer service which is not easy. I have shared my issue over email as well which has not got any response.