Aparna Janaakirraman

Came here only for goss.

[Aparna Janaakirraman @Aparnajraman06]

Day 18 of No internet. No one from @Airtel_Presence or @airtelindia bothering to even come and check the issue! I will continue to keep sharing these messages as a proof when I have to take action with higher authoties. Shame on you Airtel. Shame!!

[Aparna Janaakirraman @Aparnajraman06]

@Airtel_Presence @airtelindia day 16 of no internet and not one person walked in to ask if the problems can be solved differently. I keep getting your stupid messages saying one or other engineer will visit. Shame on you Airtel #airtelsucks

[Aparna Janaakirraman @Aparnajraman06]

@zomatocare @zomato ithelam romba over ma !! Yaruda neengalam???? #zomatopromts #atrocitiesmax

[Aparna Janaakirraman @Aparnajraman06]

@airtelindia 16 days of no internet. Do you think this is just "taking longer than exoected" ? Are your engineers that busy they can speak to their own customers? There is a very easy way to solve this issue.. if only one of your tech guys can speak..

[Aparna Janaakirraman @Aparnajraman06]

@zomatocare @zomato who ever is writing these promts.. give them a bloody raise. 🤣🤣

[Aparna Janaakirraman @Aparnajraman06]

Kindly allow us some time to get this checked. Thanks, Ajay S !! Classic Airtel ways of problem solving.@Airtel_Presence @airtelindia @TRAI

[Aparna Janaakirraman @Aparnajraman06]

@Airtel_Presence @airtelindia day 16 of no internet and not one person walked in to ask if the problems can be solved differently. I keep getting your stupid messages saying one or other engineer will visit. Shame on you Airtel #airtelsucks

[Aparna Janaakirraman @Aparnajraman06]

Hi, your service request 11002715516 has been assigned to engineer GOKUL S (7303938753). He will contact you on 04-Oct-2024 between 03:00 PM - 04:00 PM. @Airtel_Presence @airtelindia you keep sending such messages..but no one answers.

[Aparna Janaakirraman @Aparnajraman06]

@airtelindia @Airtel_Presence any intention of actually solving a customer issue?? Have you guys become so big that it's not a great deal to loose customers?

[Aparna Janaakirraman @Aparnajraman06]

Hi, your service request 11002715516 has been assigned to engineer GOKUL S (7303938753). He will contact you on 04-Oct-2024 between 03:00 PM - 04:00 PM. @Airtel_Presence @airtelindia you keep sending such messages..but no one answers.

[Aparna Janaakirraman @Aparnajraman06]

Hi, your service request 11002715516 has been assigned to engineer GOKUL S (7303938753). He will contact you on 04-Oct-2024 between 03:00 PM - 04:00 PM. @Airtel_Presence @airtelindia you keep sending such messages..but no one answers.

[Aparna Janaakirraman @Aparnajraman06]

@Airtel_Presence @airtelindia Day 6 of following up and messaging for service on outage. No response and your automated copy paste messages from your pathetic customer care.

[Aparna Janaakirraman @Aparnajraman06]

@Airtel_Presence I am.n sorry your DM replies are same automated messages of same format with just time stamps changed. NO actual action has been taken. It's time to throw your boxes in the gutter

[Aparna Janaakirraman @Aparnajraman06]

@Airtel_Presence airtel cares is a joke! Infact you guys should change it ti AIRTEL WONT CARE.

[Aparna Janaakirraman @Aparnajraman06]

@airtelindia This is probably the 8th person responding to me saying you guys are sorry. I hope this will go beyond saying sorry and giving some false time line.

[Aparna Janaakirraman @Aparnajraman06]

@airtelindia I guess we are in time loop.. we have crossed 1 Oct, 6pm. @Airtel_Presence @airtelindia

[Aparna Janaakirraman @Aparnajraman06]

@airtelindia Your dm responses are automated and keeps saying the same thing that I have been hearing for a long time. Can someone who actually cam solve problem talk to customers?

[Aparna Janaakirraman @Aparnajraman06]

@airtelindia Hi guys. Is there anyway way to get my problem solved?? 4th day in a row.. no network. Do you guys really think this is possible in today's world?? Critical work is suffering.

[Aparna Janaakirraman @Aparnajraman06]

Again another round of flash promise without even understanding the issue. I was told to restart my router at 9.00am. #airteldoesnotcare

[airtel India @airtelindia]

@Aparnajraman06 Hi Aparna, apologies for the experience you have to face from our services. We would request you to kindly let us know your exact issue along with Airtel details via DM so that we can assist you accordingly. Thanks, Ravi https://t.co/GRABSOPD4E

[Aparna Janaakirraman @Aparnajraman06]

@airtelindia I have sent you guys a dm. Not sure od what will come of it. Work and ordinary life of people who depend on internet is completely stalled. Sad customer service.

[Aparna Janaakirraman @Aparnajraman06]

@Airtel_Presence @airtelindia it's been 3 days since outage of AirtelFIBER, not one person has no action on any complaints. Pathetic customer serive #Airtel #airtelchennai #