Aparna Singh

[Aparna Singh @Aparnasngh1]

@AmazonHelp You people haven't even reached out to me yet. It's been exhausting five days of me running haywire trying to find any help. This is how you treat your customers. I don't wish to ever use @amazonIN in near future. Atleast return my money.

[Aparna Singh @Aparnasngh1]

Hi
@amazonIN

I have been harassed by your platform and customer support team for the past one week. My order has been placed, cancelled, reordered, cancelled atleast 5 times. Everytime they give the same reason and literally torture the customer. Help please this is fraud.

[Aparna Singh @Aparnasngh1]

@AmazonHelp But I am not positive that I will recieve an appropriate resolution from your end. My money is stuck on amazon pay. As a customer neither I am getting my product nor my money back. I am done with @amazonIN I just want my money returned to my bank account.

[Aparna Singh @Aparnasngh1]

@AmazonHelp Listen Karthik I have spoken to everyone from customer care to account specialist. They give me the same reply that you have given me that we have escalated your complaint. This is what is going on for the past five days and no action has been taken.

[Aparna Singh @Aparnasngh1]

@AmazonHelp @amazonIN your customer support has not helped me since last week. They are bunch of incompetent lot just like you are Karthik. Pathetic humans trying to scam people for a living.

[Aparna Singh @Aparnasngh1]

@AmazonHelp Haven't received any mail you scammers. Karthik pls find yourself a job that really matters and where you don't scam people for a living

[Aparna Singh @Aparnasngh1]

@AmazonHelp You guys are scammers, shameless pathetic lot. Why should I keep calling you guys and some scammer from customer support again starts hassling me. You guys are pathetic

[Aparna Singh @Aparnasngh1]

@AmazonHelp Listen Karthik, I have wasted my three days getting hassled by your executives who are of no use to me. All of you are busy scamming people and when we seek support you abruptly cut the call. Aren't you ashamed of yourself?

[Aparna Singh @Aparnasngh1]

@AmazonHelp I have been in contact with your customer support team for the past one week and none of them have even tried to help me. Your executive has the audacity to cut the call abruptly

[Aparna Singh @Aparnasngh1]

Everytime you guys cancel my order and ask me to reorder, the price of same product goes higher. Some next level fraud

[Aparna Singh @Aparnasngh1]

I am attaching screenshots of my conversation with your executives for the past one week. Look at the kinda of fraud that goes on in the name of customer support

[Vaibhav @Vaibhav_Rptr]

Is this the famous lunch menu that Harshad Mehta was asked to recite in his job interview in #Scam1992 ? @mehtahansal

[Aparna Singh @Aparnasngh1]

@AmazonHelp @AmazonHelp Thanks. I don't want to deal with it anymore. I have already wasted two days on the same. I 'm just disappointed. I paid for your mistakes. It's okay I have learned my lesson.

[Aparna Singh @Aparnasngh1]

@AmazonHelp Thanks for the mails. but they are of no use. I 'm done with @Amazon. You are using this global platform to fool us. You assured me a quick action would be taken. I did not get any call from your team just emails which are of no use.

[Aparna Singh @Aparnasngh1]

@AmazonHelp @AmazonHelp I have delayed the pick up for a day. I have also filled in details regarding the issue on the given link. I hope this issue will be resolved by end of the day.

[Aparna Singh @Aparnasngh1]

@AmazonHelp i never expected this sort of unprofessional attitude from @amazon. I expect someone to get back to me asap. i won't pay any additional charges just to return a product. You delayed the product and closed the return window within 5 days. @Abhijitkamra

[Aparna Singh @Aparnasngh1]

@AmazonHelp @AmazonHelp i have had enough from your customer service team. If you really want to help please ask someone else other than your "customer service" to revert me asap.

[Aparna Singh @Aparnasngh1]

@AmazonHelp @AmazonHelp i have spend my entire day dealing with your team. I spoke to your customer service team for an hour. I have also called "Blue dart" to pick the product. If you wish to do something about it please do it now. Or else i will end up paying twice the amount to Blue dart.

[Aparna Singh @Aparnasngh1]

@AmazonHelp You cannot expect your customers to pay for your mistake. I expect your team to be more professional in future or else i will stop using it and request others to do the same. A global brand like yours should be more efficient. @Abhijitkamra

[Aparna Singh @Aparnasngh1]

@AmazonHelp i need an answer. You cannot harass your own customers like this. Your customer service is of no use. Yesterday, they said that my product will be returned duly. Today, they denied giving any such statement. Your service team is incompetent. @Abhijitkamra