Apollo

Scoot for the moon. Even if you miss, you'll land among the stars

[Apollo @ApolloScooters]

@danlan81 Hi Dan,

We're sorry to hear about your issue and our team is here to help. Please contact our support team at [email protected] and one of our agents will be glad to help you find a solution to your issue. Thanks!

[Apollo @ApolloScooters]

#Recall: Apollo Phantom scooter bolt can come loose and separate, posing a fall and injury hazard. CONTACT: 1 833 693 3468 or [email protected] to get a replacement bolt.

[Apollo @ApolloScooters]

@danlan81 Hi Dan,

We're sorry to hear that your experience has not been satisfactory. If you can confirm your order number, we'd certainly be glad to follow up on your support ticket. Thanks!

[Apollo @ApolloScooters]

@DevinHTraining Hi Devin,

We're sorry to hear about your issue and we're here to help. We recommend booking a live video call with one of our techs at: https://t.co/yyBnCwuxYq

They will be glad to help you diagnose and resolve your issue. Thanks!

[Apollo @ApolloScooters]

@iamalexhall @FantasticMsFox_ Hi Alex,

Thanks for your comment. We ship spare parts out of our Montreal warehouse and we are currently coordinating with UPS to get a replacement printer as soon as possible. However, our scooters are shipped from other locations which are not affected by this issue.

[Apollo @ApolloScooters]

@_Moonwaterz_ Hi @_Moonwaterz_,

For more information, please reach out to our support team via email or go to: https://t.co/b3WrUsMynn

[Apollo @ApolloScooters]

@FantasticMsFox_ Hi @FantasticMsFox_,

Please contact our support team at [email protected] as one of agents will be glad to follow up on the status of your order. Thanks!

[Apollo @ApolloScooters]

@narcoticghozt Hi Manuel,

To get more information about your specific unit, please reach out to our dedicated Early Access Team at [email protected]. Our Early Access Team members will have more information regarding your specific unit's ETA. Thanks!

[Apollo @ApolloScooters]

@TRexxin Hi Fernando,

We're sorry to hear that your experience has not been satisfactory. We've escalated your support ticket to our tech team and one of our agents will be reaching out soon. Thanks!

[Apollo @ApolloScooters]

@Dygear Hi Mark,

Congrats on the City Pro! You will need to set the top speed on the basic settings, not the advanced settings.

When connected to the scooters, click the 3 dots on the dashboard.

Then click on the gear Icon
Then click on ''Top Speed-Limit''
Then press on ''Save''

[Apollo @ApolloScooters]

@TommyEurope Hi @TommyEurope,

We're sorry to hear about your issue regarding your unit's battery, which can be caused by a number of factors. While your unit has been out of coverage for 7 months now, we still want to help by offering a discount for a replacement battery. Thanks!

[Apollo @ApolloScooters]

@apple__jews Hi MDM,

We're sorry to hear about your issue and we're here to help. Please contact our support team at [email protected] for a replacement. We also highly advise you to check your tire PSI before ride. Tires can lose air pressure during storage and this can cause flats.

[Apollo @ApolloScooters]

@belcurielh Hi Bel,

We're sorry to hear about your issue and we're here to help. Could you please confirm your order number so we can follow up on your ticket? Thanks.

[Apollo @ApolloScooters]

@Matsac92 Hi Matt,

We're sorry to hear about your issue and we're here to help. Could you please confirm your order number so we can follow up on your ticket? Thanks.

-Apollo Social Team

[Apollo @ApolloScooters]

From brake disc to hydraulic, drum brakes and regenerative braking, we’ll give you the lowdown on all the different types of brakes available.This video will give you a whole new level of understanding of the braking systems that keep you safe on the road.
https://t.co/16lGnIhzOO

[Apollo @ApolloScooters]

@ajay9470 Hi Ajay,

Thank you for your response. We've found your ticket and we've escalated it to management. Please expect one of the leaders on our team to reach out to you tomorrow.
Thank you for your patience and we will be in touch soon.

[Apollo @ApolloScooters]

@1bigufcfan Hi @1bigufcfan,

These upgrades are a way for us to bring tech and features suggested by our community to our current Phantom owners- without the need to buy a new scooter! If you have more questions, please don't hesitate to send us an email at [email protected] :)

[Apollo @ApolloScooters]

@Mr_Balsamico_ Hi @@Mr_Balsamico_,

We're sorry to hear about your issue and we're here to help. Are you using an Android phone? If so, you ca use this guide on our community group to fix this: https://t.co/SeWYcSaKqw

[Apollo @ApolloScooters]

Join Eloi, as he takes you on a journey to CES in Las Vegas - the world’s largest consumer technology trade show.
See for yourself what’s driving the future of technology and let us know in the comments which innovations blew your mind!
https://t.co/b3Wg3yxiLe