@AlaskaAir I care more about hold times. We don’t call unless we need help while traveling with Alaska and 4+ hour hold time in those circumstances is unacceptable. #NeverAgain
@AlaskaAir your app won’t let me check in. How can you have a “3-4 hour wait” for customer care? Even your chat service is down. This is customer abandonment!
David Anderson at @nwnatural thinks you won’t see what’s wrong in his vision of the future. He thinks it’s been enough days since 116 degrees that you have forgotten. #116degrees#buyaheatpump
They think we’re dumb.