Aputure Support

Welcome to the official support page for @AputureLighting

Service, repair, & shop talk

We're here to help: [email protected]

[Aputure Support @AputureSupport]

Got the new testing station up and running

Bring your sunglasses

#repairshop #lighting

[Aputure Support @AputureSupport]

Getting back into the 300d units today -- after taking a nasty fall, this guy needs some body work and a new COB

Going to be replacing the fans too, just for good measure

Expect to have this one back on set by lunchtime

#repairshop #thursdayvibes

[Aputure Support @AputureSupport]

Everyday is #TransformationTuesday at the Aputure LA Repair Shop

Taking apart this 300d II which required a bit of soldering action

FUN FACT: this is not a time lapse - we just work that fast

[Aputure Support @AputureSupport]

@Alexteachestech Yes it does. Our US shop is officially open, though we are still in the process of opening up the ability to purchase spare parts

We'll let that information out to the public when that service is also ready

[Aputure Support @AputureSupport]

Performing another "procedure" this afternoon on another "patient"

Upon closer analysis of the internal situation -- I'd say it's time to operate

#MondayMotivaton #repairshop

[Aputure Support @AputureSupport]

@hellodannyfeng Sometimes you've just got to be told what NOT to do

[Aputure Support @AputureSupport]

PSA: No, you should not use your COB protective caps as diffusion

That is not what they are designed for -- and this is what will happen to your light

However, if this does happen to you, send your light into the shop and we will make sure you are taken care of

#fridaymorning

[Aputure Support @AputureSupport]

@valentinavee Oh...yeah...

[Aputure Support @AputureSupport]

@TreyAllensworth Sometimes this is our face exactly

[Aputure Support @AputureSupport]

@WillWCreative We're working on that exact capability right now. Definitely keep an eye on our updates...as soon as this becomes available, we'll make it known everywhere

[Aputure Support @AputureSupport]

This 300d control box looks quite a bit different when it's in pieces

Taking a peek inside today to see how we can get her fired-up again

#donttrythisathome #repairshop

[Aputure Support @AputureSupport]

Needing to get up close & personal with this creature

Looks like we're going to be giving this 300d back its dignity after falling off a grip truck last week

#repairshop #aputure

[Aputure Support @AputureSupport]

Another case of MAJOR drop damage being remedied here.

Needed a full casing replacement for this fixture. I also replaced the old driver board by request, gave it an upgrade.

The COB also needed a tune-up.

#timelapse #TransformationTuesday #TuesdayTips

[Aputure Support @AputureSupport]

You drop your light off the back of your pickup at 45mph...what do you check to see if it broke first?

#repairshop #aputure

[Aputure Support @AputureSupport]

Full day ahead of us today here at the Aputure Repair Shop. 🔧

New arrivals from across the country are in need of some serious refurbishing.

As far as the dome goes -- let's just say I'll be wearing safety goggles as I reassess the rod flexibility.

#shoptalk #repairshop