aqsa perfumes

[aqsa perfumes @AqsaPerfumes]

@ShiprocketIndia @ShiprocketCare another disappointment, awb 19041952609253 the order was picked up on 1st sep from Navi Mumbai and still stuck in Bhiwandi since 2nd sep , its been more than 10 days no update on the order, & when i submitted a complaint it asks to mark RTO

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare Thanks a lot for resolving the issues quickly Dev sir, appreciate the efforts

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketIndia AWB 19041836819630
order picked up on 28 Nov still not delivered, infact it is marked as undelivered 2nd attempt, the buyer got code for delivery & agent number, on call he says we are on leave so will deliver it later not now, then why mark NDR

[aqsa perfumes @AqsaPerfumes]

@ShiprocketIndia @ShiprocketCare its been almost a week after raising the issue, please share update on this, or should we stop using shiprocket ?

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare Dear team i have already shared the details in DM, now dont say u dont have access to it ? is this way to solve the queries, for 1 order you have created multiple issues, damaged it while transit and then fake wt discrepancy and the details u cant access in DM ?

[aqsa perfumes @AqsaPerfumes]

@ShiprocketIndia @ShiprocketCare awb 77086395024
pathetic service, plz take action against bluedart, as they have done this again, damaged the product in transit & now claiming false weight discrepancy, my previous issue for same awb is still not resolved

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketIndia @ShiprocketIndia everything is already shared in DM, please check and respond asap,

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketCare please update

[aqsa perfumes @AqsaPerfumes]

@ShiprocketIndia @ShiprocketCare awb 77086395024
der is always some issue with bluedart, unless other couriers are available i never select them, delivery cost already high + they either damage the product or create fake weight discrepancy, now who will take this responsibility?

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketCare i have shared the details in DM please check and revert

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketCare sharing post shipping images when it was delivered

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketCare check below images/videos for pre shipping

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketIndia no action taken yet, plz update on the same. How shamelessly courier partner damaged the product while delivery & later claiming weight discrepany. Will you take any action against them now like you take on your customers?

https://t.co/64QvdcQ2EN

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketIndia
U delivered damaged product later rejected the claim & reopened ticket after my tweet post & resolved marking it as lost, refund not yet received for same, now u marked it as wt discrepany, 145gm is more than 0.5kg for u?

https://t.co/TfZGKAzkoW

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketIndia
U delivered damaged product later rejected the claim & reopened ticket after my tweet post & resolved marking it as lost, refund not yet received for same, now u marked it as wt discrepany, 145gm is more than 0.5kg for u?

https://t.co/TfZGKAzkoW

[Shiprocket Care @ShiprocketCare]

@AqsaPerfumes Hi, I have shared an update via DM. All further communication will continue to happen in DM only. ~SP

[aqsa perfumes @AqsaPerfumes]

@ShiprocketIndia @ShiprocketCare but the fact that bottle was damaged during transit was the main reason was overlooked even after sharing all images and speaking with customer on conference with ur customer care, please check and revert earliest

[aqsa perfumes @AqsaPerfumes]

@ShiprocketIndia @ShiprocketCare i have raised a ticket for awb 76915900423, the shipment was damaged the perfume bottle broke and the liquid was leaked when delivered to customer, the ticket got closed saying liquid leak is not covered in claim,

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketIndia If u marked it RTO due to damaged parcel then please share the proof / images as u do when u mark fake weight discrepancies

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketIndia awb 19041867485860, no delivery attempt done & customer was forced to cancel the order by delivery agent claiming parcel is damaged on call without any images or proof, u marked it RTO & now its lost. Plz compensate for same now, pathetic service

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare @ShiprocketIndia yes i got same reason but he never received the package & it was informed to him by delivery person that parcel is damaged &was forced to cancel, i haven't received any proof or photo of the damaged parcel for confirmation, will raise a delivery dispute later as suggested, thank

[aqsa perfumes @AqsaPerfumes]

@ShiprocketIndia @ShiprocketCare awb : 19041867485860 tried to get help for last 2 days in ur help section but no proper reply and no solution. delivery boy forced the customer to cancel the order without any delivery attempt claiming the parcel is damaged without any proof

[aqsa perfumes @AqsaPerfumes]

@ShiprocketCare The cancellation was forced to be done by the delivery agent as informed by the customer, claiming that the parcel is damaged without any proof for the same, its 1st RTO in my 3 years for such incorrect reason