AreTheyHappy

Manage all social media and reviews #reputationmanagement #customercentricity

[AreTheyHappy @AreTheyHappy]

Rebranding announcement. AreTheyHappy has rebranded to GuestXM.

Please visit https://t.co/2DBszvx7CY to learn more about GuestXM.

#aretheyhappy #reputationmanagement #restaurantindustry

[AreTheyHappy @AreTheyHappy]

Happy World Tourism Day, dear travellers! 🏛 World Tourism Day has been held on 27 September each year since 1980. Backed by the UN, this year's theme is "Rethinking Tourism".
#WTD2022 #tourism #hospitalityindustry #aretheyhappy #tourismday #strongertogether

[AreTheyHappy @AreTheyHappy]

What is a good customer review? Reviews that have 4 or 5-star ratings are indicators of great CX. At AreTheyHappy, we monitor and classify customer feedback at scale to offer actionable tips for restaurant professionals. #onlinereviews #reviews #restaurantreviews #hospitality

[AreTheyHappy @AreTheyHappy]

Now you can manage your brand's online community faster than ever before, introducing Quick Replies. 👉 Apply your Quick Reply of choice or combine quick replies, and customise it to keep the brand interaction authentic. #restaurantmarketing #communitymanagement #CXfeedback

[AreTheyHappy @AreTheyHappy]

Introducing Workflow Automation in AreTheyHappy. Ease your teams’ workloads by automating repetitive tasks. Automate the handling of reviews, mentions and more. Automatically assign, tag, respond & close conversations.#restaurantmarketing #communitymanagement #CX #restauranttech

[AreTheyHappy @AreTheyHappy]

We’re delighted to announce @UberEats as our latest integration. Restaurant professionals can import all Uber Eats listings into one powerful inbox. Your team can follow reviews, analyse customer sentiment and get unique insights on CX. #ubereats #deliveryapps #restauranttech

[AreTheyHappy @AreTheyHappy]

We’re looking for an experienced, entrepreneurial, and hands-on Customer Success/Support colleague who will thrive in a fast-paced, performance-driven company. If this gets you excited, we need to talk! https://t.co/WcUyYn4l6o
#saas #marketingtech #hospitality #customersuccess

[Black Box Intelligence™ @BlackBoxIntelHQ]

Only 3 days until @thevictorf, the VP of Insights & Knowledge here at BBI will be speaking at the Emerging Restaurateur Live Learning Series this Tuesday, July 19th! Register now. @NRNonline https://t.co/injvpgYHSK

[AreTheyHappy @AreTheyHappy]

Restaurateurs often ask: how do I know I’m on the right path to improving the #customerexperience in each of my locations? Start by going to AreTheyHappy Reputation insights and deep dive into the average #rating trend report. #restaurantmarketing #CX #restaurantbusiness

[AreTheyHappy @AreTheyHappy]

Reporting is an essential part of our CX solution, whether you are a chain looking to optimise the brand experience, or a multi-unit brand investing in your community, there are reports to fit your needs - https://t.co/ZU8dWBnMab #customerexperience #restaurantmarketing #CX

[AreTheyHappy @AreTheyHappy]

Improve your rating scores with these 6 proven tips to get better reviews. 🚀. Read the full story on the AreTheyHappy blog -> https://t.co/BVct5yJOR0. #reviews #restaurantreviews #reviewmanagement #review #customerexperience #restauranttechnology #restaurantmarketing #CX

[Black Box Intelligence™ @BlackBoxIntelHQ]

Through @AreTheyHappy, Black Box Intelligence™ offers a Reputation Hub that centralizes all customer feedback in a single, dynamic inbox so teams can respond and engage with their customers online. Now you can answer the burning question, "Are my customers happy?"

[AreTheyHappy @AreTheyHappy]

Summer is officially here. Holidays are just around the corner and terrace season is in full flight. 🚀 Grab your free social media calendar for the rest of June! Download, personalise and post! -> https://t.co/pDWaJSRQYW
#restaurantmarketing #communitymanagement #socialmedia

[Black Box Intelligence™ @BlackBoxIntelHQ]

With @AreTheyHappy, we’re offering an intuitive solution that allows teams to engage, publish, generate reviews & collaborate in a smarter way. Your marketing, operations & front-line teams now have a single source to capture & manage customer feedback. https://t.co/3ayC0pWLdJ

[AreTheyHappy @AreTheyHappy]

There’s a much better way to monitor guest experience: restaurant brands are using AreTHeyHappy to monitor real-time data from all locations, insights on customer sentiment, rating trends and social analytics. 🚀 #restaurantmarketing #customerexperience #CX #communitymanagement

[AreTheyHappy @AreTheyHappy]

We are delighted to share that AreTheyHappy has been acquired by @BlackBox_Intel, in a deal backed by Diversis Capital. This will fuel our expansion in the US, and our further growth in Europe.

[Black Box Intelligence™ @BlackBoxIntelHQ]

We are excited to announce that we have recently acquired @AreTheyHappy, an award-winning customer experience and brand reputation management platform for restaurant and hospitality organizations. Click here for the full press release! https://t.co/jC4WUwcVRs

[Black Box Intelligence™ @BlackBoxIntelHQ]

We are excited to announce that we have recently acquired @AreTheyHappy, an award-winning customer experience and brand reputation management platform for restaurant and hospitality organizations. Click here for the full press release! https://t.co/jC4WUwcVRs

[AreTheyHappy @AreTheyHappy]

With summer right around the corner, your social media calendar this May can’t miss a beat!

Bring new ideas to your social media restaurant pages, download your Foodie Days calendar today!😊 - https://t.co/pDWaJSRQYW #restaurantmarketing #socialmediacalendar #socialmediatips

[AreTheyHappy @AreTheyHappy]

With AreTheyHappy’s flow feature, any incoming customer interaction or piece of feedback can be assigned to the right department, location or even team member. The colleague(s) will receive a notification in real-time and see exactly what they need to do https://t.co/ZbvT9jpsMH

[AreTheyHappy @AreTheyHappy]

We’ve got some great Foodie Days ideas to help you reach both loyal fans and new audiences alike in April, so download your April Foodie Days calendar today, https://t.co/pDWaJSRQYW.
#foodiedays #communitymanagement #customerengagement #socialmediacalendar #socialmediaschedule