Arifa Essop

[Arifa Essop @ArifaEssop]

@CityPowerJhb Please advise on Ferndale, no power for days.

CPWEB4583084-Ticket closed without resolution
CPWEB4584453 CPWEB4584466

[Arifa Essop @ArifaEssop]

@CityPowerJhb Please escalate. FERNDALE BLOCK 14 has not had power since yesterday morning. Calls logged as follows: CPWEB4044240
CPWEB4041769
CPWEB4042443
CPWEB4040625
CPWEB4042832
CPWEB4041552
CPWEB4044035

[Arifa Essop @ArifaEssop]

@CityPowerJhb
Pleasr provide an update. Block 14 has not had power since yesterday morning. Calls logged as follows: CPWEB4044240
CPWEB4041769
CPWEB4042443
CPWEB4040625
CPWEB4042832
CPWEB4041552
CPWEB4044035

[Arifa Essop @ArifaEssop]

@CityPowerJhb Seems like you are on strike and using the weather as an excuse not to restore power. Block 14 has not had power since yesterday morning. Calls logged as follows: CPWEB4044240
CPWEB4041769
CPWEB4042443
CPWEB4040625
CPWEB4042832
CPWEB4041552
CPWEB4044035

[Arifa Essop @ArifaEssop]

@CityPowerJhb What is the update on power outage in Main Avenue, Ferndale? City Power ticket CPWEB4011552? Why no responses?

[Arifa Essop @ArifaEssop]

@CityPowerJhb What is the update on this? City Power ticket CPWEB4011552 has been updated since last night but still no power. 42 hours without power and no resolution. This needs yo be fixed.

[Arifa Essop @ArifaEssop]

@CityPowerJhb CPWEB4011552, CPWEB4011041, CPWEB4010944, CPWEB4010921
Calls logged yesterday, this is becoming absolutely ridiculous, no power since 1pm on 20 September and no one bothers to respond. No updates provided either. Can someone let us know when power will be restored?

[Arifa Essop @ArifaEssop]

@CityPowerJhb

Outage in Randburg since 1 pm yesterday. Several calls logged:
CPWEB4010944
CPWEB4011041
CPWEB4010921
CPWEB4011552

Please urgently advise when power will be restored.

[Arifa Essop @ArifaEssop]

@CityPowerJhb
Please attend to tickets logged
Our complex in Randburg, block 14 and 4 other properties in the area have not had power since Saturday 29 July 7.45am
CPWEB3947515
CPWEB3947470
CPWEB3944990
CPWEB3946155

[Arifa Essop @ArifaEssop]

@CityPowerJhb Why do we get switched between blocks 16 and 14 all the time??? Ferndale experienced loadshedding 8-10h30, now we're off again at 12 which is the schedule for Block 14.

[Arifa Essop @ArifaEssop]

@thabangedgar63 @EducationGP1 @Lesufi Having the same issue, have tried more than 15 times to login since

[Arifa Essop @ArifaEssop]

@EducationGP1 Still not resolved, 40 minutes later

[Arifa Essop @ArifaEssop]

@EducationGP1 @Lesufi No schools listed in my area for home address within school feeder zones or if I click on within 30km radius. What do I do now???

[Arifa Essop @ArifaEssop]

Call logged CPWEB3450460. Power not restored after loadshedding ended at 12h30. Please advise.

[Arifa Essop @ArifaEssop]

@CityPowerJhb CPWEB3422178 and CPWEB3421717, power out in our complex since 5 pm yesterday. Call logged and ticket was closed with no resolution or response. This is the second ticket logged. Please escalate.

[Arifa Essop @ArifaEssop]

CPWEB3422178 and CPWEB3421717, power out in our complex since 5 pm yesterday. Call logged and ticket was closed Wwith no resolution or response. This is the second ticket logged. Please escalate.

[Arifa Essop @ArifaEssop]

@CityPowerJhb
Our complex is without power again. Calle logged CPWEB3421717. Please urgently advise

[Arifa Essop @ArifaEssop]

Still no power, and ticket closed with no reason. No responses, why??

[Arifa Essop @ArifaEssop]

@CityPowerJhb
Please respond to outage in our complex, call logged CPWEB3414798, the area seems to have supply, our complex does not.

[Arifa Essop @ArifaEssop]

@CityPowerJhb CPWEB3414798 logged 1h44 this morning. No power in our complex since 9pm last night. No response received, ticket closed. Cannot login to your system, cannot get through to anyone in the call centre. Please urgently advise when a technician will attend to this