Planning a trip? Avoid FlixBus! They cancelled my bus just 2 hours before departure, without a call or proper notice, only a WhatsApp message. I had already booked accommodation and planned everything. Extremely disappointing and unprofessional! @FlixBus#flixbus
Please don’t use the RedBus portal! My bus was cancelled just 2 hours before departure, with no prior call or notification. When I contacted support, they refused responsibility, blaming the bus operator. Extremely poor service and accountability!
@redBus_in#redbus
@Flipkart@flipkartsupport Is there an option to speak directly with a customer support agent over a call? If you cannot resolve customer issues, what is the point of selling products and offering support?
Think twice before shopping on Flipkart. When issues arise, there is no effective customer support or escalation process. Customers are forced to interact with chatbots that repeat the same questions instead of offering solutions. This is unacceptable! #Flipkart@Flipkart
Please think twice before buying from Flipkart! If you face any issue, don’t expect proper support. You can never speak to a customer care executive, only a chatbot repeating the same questions without providing any solution. Extremely disappointing! @Flipkart@flipkartsupport
Extremely poor customer support from Flipkart! Placing an order is easy, but when customers need help, there is no proper support or option to escalate issues. Customers are left helpless with no accountability or resolution. Very disappointing experience!
#Flipkart#FlipkartScam
The idea of immediate response on X looks good but execution is zero.
You quickly reply asking users to share details via private message, but once the details are shared, there is no response at all.
I shared all the required details 6 hours ago in DM (screenshot attached for reference).
I also mentioned the same details in the comment section for clarity.
After following up again on X, your team says they haven’t received any message.
That’s… impressive support 👏
If this is how customer issues are handled after asking for private details, then what’s the point of asking customers to move to DM in the first place?
Please check your inbox properly before replying with generic responses.
Dear *Arjun*,
Your bus booking from *Bangalore* to *Palakkad* is confirmed with *KSRTC (Kerala)* for *Jan 29* at *05:24 PM*.
*Here are the Ticket details*📝:
KSRTC (Kerala) PNR: *107732526755706_18524929-889841*
Trip Code:*4025*
redBus Ticket No: *TV2Y55960215*
Passenger(s): *Arjun*
Seat Number(s): *U8 (M)*
Boarding Point Name: *Madiwala st john hospital*
Boarding Address: *N/A*
Landmark: *N/A*
TotalFare:*1340.0*
In case of concerns, reach us at https://t.co/yQotGKDQ6x or Ph: +919945600000
https://t.co/Q6cg92inGt You'll be getting a 100% refund on your ticket if the bus operator cancels the service. Else, the normal cancellation policy of the bus operator will apply.
*Team redBus* https://t.co/TDMQPNHobc https://t.co/TDMQPNHobc
@ArjunBh19951387 That's certainly not the experience we want you to have. We request that you to kindly share your ticket details via DM, and our team will get in touch with you as soon as possible. ^Akshata https://t.co/SULw5b0ZF4
Today I understood why Kerala RTC is running at a loss.
No responsibility, no proper customer support, and no way to connect with customer care. You have to call 5–10 times just to get someone to answer.
By mistake, I booked a Kerala RTC bus from Bangalore to Palakkad.
Pickup time was 5:24 PM. I reached the location at 5:00 PM.
I didn’t receive any proper message from KSRTC about the vehicle or crew details only this generic message:
“Boarding: Madiwala St John Hospital, Contact No: 9188933744, Operator: Pathanamthitta Depot – Kerala RTC…”
I called the number multiple times—no response. After many attempts, someone picked up, but they were not interested in talking and their tone was very rude.
When I started recording the call, suddenly their tone changed 😄 and they gave another number to contact—which was not reachable.
Still standing at the pickup point, and finally at 6:00 PM, I got this funny message:
“Dear, Your Bus No: KS453, Journey Time: 05:24 PM. Please reach 15 mins before your journey.”
😂😂
Great timing!
After multiple attempts, I finally contacted the crew, and they confirmed the bus will arrive at 7:15 PM.
Thanks to Transport Minister Ganesh Kumar and the entire KSRTC team for this ‘excellent’ support.
Also, a note to passengers: don’t use the tracking link it’s useless and doesn’t work at all.
@ksrtc@KBGaneshkumar@keralamedia
#KSRTC #KeralaRTC #PoorService #PublicTransport
@careinsuranceIN@CareHealthIndia
I just received a call from Care Health support, but the moment I asked my question, they disconnected the call. Is anyone actually going to call back?
@CareHealthIndia
⚠️ Please don’t buy Care Health Insurance — I’ve had a very bad experience.
I wanted to check the details of my policy, including coverage and the health checkup process. I tried contacting their customer care multiple times, but it’s almost impossible to reach them. The only team that connects is the sales team, and they keep saying they’ll redirect the call, but it just goes back to the automated voice system. Even after following all the number options, the call never connects and disconnects automatically.
If anyone is planning to buy health insurance, please check how reachable their customer care is. Otherwise, you may end up stuck with a policy for a whole year with no proper support.
Disappointed again with Railwire WiFi.
This is the second time I recharged, and just like before, it worked for a few days and then stopped. The connection resets automatically when trying to connect. Customer care is unreachable—they just collect feedback and disconnect the call.
Kerala users, especially those working from home, please avoid Railwire. It’s unreliable.
#Railwire #RailwireKerala #WorkFromHome #InternetIssues #RailwireTeam #WiFiTrouble #KeralaInternet