Eipsa Aru

Opinionated, Independent, Lively & Warm , wait there’s more 😛 Classy yet Soulful 🥰

[Eipsa Aru @AruEipsa]

@SwiggyCares @Swiggy @Swiggy @SwiggyCares Any response on my question

[Eipsa Aru @AruEipsa]

@Swiggy @SwiggyCares @swiggy Order was delayed on your part because the delivery partner was not assigned until one hour of placing the order. When we tried cancelling, chat executive Durvijay Nisad blatantly lied that delay happened because of restaurant. Attaching proofs 1/3

[Eipsa Aru @AruEipsa]

@SwiggyCares What compensation are you offering to me for forcefully feeding cold and soggy food, being passed on false information on chat and being ignored when I raised the grievance repeatedly on mails. @Swiggy @SwiggyCares I have been harassed as a customer.

[Eipsa Aru @AruEipsa]

@SwiggyCares I would like to know what measures are being taken at your end to make amends for this unpleasant experience

[Eipsa Aru @AruEipsa]

@SwiggyCares Order ID: 239128375220959 Your ethics are to lie, wrongly blame the restaurant and harras the customer. Sharing mails where repeatedly I am advised to review restaurant instead of accepting and making amends on your part. Even emailsupportBeating around the bush from so many days

[Eipsa Aru @AruEipsa]

As per virtual assistant, it was accepted that food is ready but there is no partner assigned. But chat executive lied about the fact. We have placed multiple mails but the mail responses are beating the bush by suggesting to place feedback for restaurant with no fault of theirs

[Eipsa Aru @AruEipsa]

@urbancompany_UC Why can’t you refund peak hour charges when you are not able to provide services at peak hours and reschedule it from your end for later in the day. This is cheating!Peaked charges were paid for peak hours and not for any hour during the day rescheduled by you

[Eipsa Aru @AruEipsa]

@NetflixIndia @netflix Why I am not able to make payment ? I have already tried many cards. This seems to be a techjical glitch at your end. Please resolve ASAP, my viewership has stopped.

[Eipsa Aru @AruEipsa]

@HDFC_Bank @HDFCBank_Cares today is the last date for loan disbursement.We have been following up from a week now and you guys have been passing the request. If payment doesn’t happen today,we will close our loan account with the bank.We have plenty of options.

[Eipsa Aru @AruEipsa]

@AmazonHelp Can you streamline your process? An order with delivery timeslot 8 AM-12 PM is still not delivered. Today also same incident happened. Whybto commit something if it is operationally not possible? @amazonIN @AmazonHelp

[Eipsa Aru @AruEipsa]

@amazonIN Thanks for spoiling the festival. An order with 8-12 PM delivery slot is still not delivered.Customer care team is of no use. #pathetic I called yesterday morning itself to prioritize delivery and club it with previous order for the same product. But no use asking help

[Eipsa Aru @AruEipsa]

@AmazonHelp There is no reply required on the mail. You are requesting another 24 hours to check the issue. @AmazonHelp @amazonIN

[Eipsa Aru @AruEipsa]

@AmazonHelp @amazonIN I have been patient with this issue from 48 hours. It is great that you need 6-12 hours more. I do not need email but I need resolution tbh.Either give me the product or the refund. @amazonIN @AmazonHelp

[Eipsa Aru @AruEipsa]

@AmazonHelp @amazonIN When both me and security guard at my society denied the parcel,why did the delivery executive updated weird update?why is he harrasing the customer?Receptioninst?Seriously?In a housing society address?Great customer service @amazonIN @AmazonHelp

[Eipsa Aru @AruEipsa]

@AmazonHelp @amazonIN It is our fault that we never escalated the fact that your delivery executives just throw the parcel at our gates and leave. They don’t even bother to wait until we answer the door and ensure we receive it. My association with @amazonIN ends here @AmazonHelp

[Eipsa Aru @AruEipsa]

@AmazonHelp I have sent you DM and you have suggested to contact Social media team. There is no use of contacting with any of your useless teams. Customer care or social media. You do not share the information of delivery team which can be helpful. Third grade policy makers and management.

[Eipsa Aru @AruEipsa]

Worst kind of customer service.RM and customer care, both are pathetic, best examples of doglapan (read customer service) from @ICICIBank_Care @ICICIBank