I didn't want to bring this to Twitter but I have no option left. On May 18 I met with an #accident while on my #OLA ride in Delhi. I incurred face-altering injuries & scars that I might carry for lifetime. Images below
@nitin_gadkari@narendramodi@ArvindKejriwal@MORTHIndia
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@TheQuint Wow! & here I've been battling to file an FIR since 11 days against a fatal accident I met with!. Apparently common people met with actual crime don't deserve police's promptness in this country!!!! I have serious injuries all over my face #ParliamentBuilding#WrestlersProtest
I didn't want to bring this to Twitter but I have no option left. On May 18 I met with an #accident while on my #OLA ride in Delhi. I incurred face-altering injuries & scars that I might carry for lifetime. Images below
@nitin_gadkari@narendramodi@ArvindKejriwal@MORTHIndia
@ola_supports All you do is reply reassurance publicly and call to tell the same things again just with more sugar coating. I think this is what "we are working on this" means for you.
They told me the "support" they will provide is giving me driver's details & told me they can do nothing more bcoz I didn't opt for insurance option. It's almost like saying, "hey, you didn't opt for our insurance option, so obviously we don't care if you die while in our ride."
To my complaint, they never returned a call, message, even an email. Worse, all the tickets that I raised in the matter were marked resolved without any action whatsoever (attached below are the SSs).
I reached out to #Ola customer support to register the complaint and what I get in return is absolute horror of #CustomerService. On the first call, they assured me of finding whereabouts of the driver & with whatever necessary & that she'll call me to take updates on my recovery
I can't specify the details of the accident but it was serious enough that I lost the memory of the whole incident and sometime before it. I have incurred skull fractures, deep cuts on my forehead that will need cosmetic surgery, and injuries on my lips, chest, ribs and hand.
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