Arvancloud Support

This is the official @ArvanCloud_fa Support account.

Check out for Technical Support.

[Arvancloud Support @ArvanSupport]

[Resolved] Foreign Connectivity Issue To internal Origin (#353320)

This issue is now resolved. If your service is still affected, please contact our support department.

https://t.co/SOXp1VkXti

[Arvancloud Support @ArvanSupport]

[Resolved] DNS Resoulution Issue (#353092)

This issue is now resolved. If your service is still affected, please contact our support department.

https://t.co/BSW5MV8Sjp

[Arvancloud Support @ArvanSupport]

[Issue] DNS Resoulution Issue (#353092)

We have detected a DNS resolution issue on the CDN service. The root cause of the problem has not yet been identified. We are investigating the situation and further updates will …
https://t.co/BSW5MV8Sjp

[Arvancloud Support @ArvanSupport]

[Issue] DNS Resoulution Issue (#352704)

We have detected a DNS resolution issue on the CDN service. The root cause of the problem has not yet been identified. We are investigating the situation and further updates will …
https://t.co/gnq23DNoJa

[Arvancloud Support @ArvanSupport]

[Resolved] Bamdad Private Connection (#351149)

This issue is now resolved. If your service is still affected, please contact our support department.

https://t.co/ww0JqptYFe

[Arvancloud Support @ArvanSupport]

[Issue] Bamdad Private Connection (#351150)

Private connectivity issues have been identified on Bamdad Cloud servers. Further updates will be provided here as more information becomes available.

https://t.co/p97VTvYUEq

[Arvancloud Support @ArvanSupport]

[Issue] Bamdad Private Connection (#351149)

Private connectivity issues have been identified on Bamdad Cloud servers. Further updates will be provided here as more information becomes available.

https://t.co/ww0JqptYFe

[Arvancloud Support @ArvanSupport]

@teal33t سامان عزیز،

لطفن برای رفع این مشکل، از پنل کاربری، وارد بخش پیشخان CDN شده و با انتخاب "تغییر NSهای پیش‌فرض"، NS دامنه رو به .com یا .net تغییر بدید.

اگه هم‌چنان در این مورد چالش داشتین لطفن تیکت بزنین تا همکاران‌مون شما رو راهنمایی کنن.

[Arvancloud Support @ArvanSupport]

[Resolved] DNS Resoulution Issue (#349344)

This issue is now resolved. If your service is still affected, please contact our support department.

https://t.co/kEO2s8yPll

[Arvancloud Support @ArvanSupport]

[Resolved] Cloud Server Issue In Goethe Data Center (#349270)

This issue is now resolved. If your service is still affected, please contact our support department.

https://t.co/zbEdpPCfk7

[Arvancloud Support @ArvanSupport]

[Issue] Cloud Server Issue In Goethe Data Center (#349270)

We have detected an issue affecting the 130.185.120.0/22 IP range in Goethe data center. We are investigating the situation and further updates will be posted i…
https://t.co/zbEdpPCfk7

[Arvancloud Support @ArvanSupport]

[Issue] CDN Billing Issue (#349054)

There was a billing issue affecting CDN page rule metrics, which resulted in excess wallet deductions and negative account balances for some users. Our engineers implemented a fix and…
https://t.co/iH40DiN4GF

[Arvancloud Support @ArvanSupport]

[Scheduled] Cloud Server API (#348912)
From 2026-02-10 02:00 +0330 To 2026-02-10 04:00 +0330

There will be maintenance in the All Data Center. During this period, network-related actions may experience disruptions.

https://t.co/lkBX41UWIG

[Arvancloud Support @ArvanSupport]

[Issue] Cloud Logs Issue (#348829)

We have detected an issue on the Cloud Logs service. The ingest and forward components are currently experiencing problems. Our engineers are investigating the issue, and further updat…
https://t.co/p0lm6I6Jtv

[Arvancloud Support @ArvanSupport]

[Resolved] Panel and API Issue (#348822)

After an extensive monitoring period, no other anomalies were detected. We now consider this issue fully resolved.

https://t.co/HQ3MW7H2YI

[Arvancloud Support @ArvanSupport]

[Monitoring] Panel and API Issue (#348822)

A fix has been implemented and we are now monitoring the situation.

https://t.co/HQ3MW7H2YI

[Arvancloud Support @ArvanSupport]

[Issue] CDN PoP Issue (#348825)

We have detected connectivity issues and packet loss on Iranian upstreams from our international CDN PoPs. Further updates will be provided in this thread.

https://t.co/xLFYXHtO3y

[Arvancloud Support @ArvanSupport]

[Issue] Panel and API Issue (#348822)

We have detected an issue on the Arvancloud panel In All region. Our engineers are investigating the issue, further updates will be posted in this thread.

https://t.co/HQ3MW7H2YI

[Arvancloud Support @ArvanSupport]

[Resolved] Panel Issue (#347082)

This issue is now resolved. If your service is still affected, please contact our support department.

https://t.co/9Ln6J9Hxc9

[Arvancloud Support @ArvanSupport]

[Issue] Panel Issue (#347082)

We have detected an issue on the Arvancloud panel In Goethe region. Our engineers are investigating the issue, further updates will be posted in this thread.

https://t.co/9Ln6J9Hxc9