@jimjefferies Looking forward to seeing you man! If you wanna see the real ‘Dam when you’re in town, let us know. Would be so cool to show you around ❌❌❌
I didn’t get video, but here’s audio of the question and Beto O’Rourke’s answer. This came after an emotional vigil in El Paso, as O’Rourke circled behind a building looking for his wife.
@AerLingus As a company, honestly, truly I would rethink this policy of yours. Literally TWO of your people told us verbatim that people not making their transfers happens “all the time, everyday”. Is this the kind of company you guys want to be?
@AerLingus Where we then ran into an attendant at the door telling us it was our own fault for not seeing this info online and for not passing the line quick enough.
@AerLingus Yeah, maybe they were 5 rows ahead of us or 5 rows back, or god knows what. It’s a numbers game and by chance. We literally ran through the entire airport and came up 5 mins short of the door closing.
@AerLingus Seriously, with a straight face, you’re going to write that it is legitimately possible to guarantee that all your passengers will make it through? And please don’t use the same line as your attendant did here at the airport that other passengers made it so it our fault.
@AerLingus And in the end whatever happens, fine I’ll pay the few hundreds I’m losing, but you all should be ASHAMED of how your people were condescending at the airport and that you don’t make this more apparent on your website at time of booking.
@AerLingus And I want to see it publicly please where it is legal to have such a short window when the US Customs & Border agent advised us to have 3 HOURS to go through immigration and you booked us on a flight that had a ONE HOUR window
@AerLingus I did message you, but you still weren’t able to help me, and told me to contact Guest Relations. So I will. But I’m still waiting a reply on this: https://t.co/b3Cm8H2qCk
@AerLingus If it’s anything like your customer service, I’m sure it was pretty bad. Maybe as bad as your attendant telling me that “companies need to make money” after I missed a flight due to a 1 hour transfer window. Maybe you can make that 300 more from SNL as well.
Fill her bucket with old candy left by her great-grandfather, then explain that she has more because she's smarter than all the other kids. https://t.co/0lbhHYyFe4