@vintedUK hi, I’ve had an issue for a while now. Auto help can’t help. I’ve emailed and heard nothing back. Messaged your insta account and heard nothing so trying here. Any chance of some help please?
Thank you in advance
@gareth_p1@virginmedia They’ll rob you for everything they can. They’ll change prices mid contract. They’ll lie to you over and over again.
Their internet is good but ain’t worth the stress they cause with all the bullshit.
Our next door neighbour’s hobbies include coughing in every room in the house, hitting the walls with a hammer at the most ridiculous times of the day/night and shouting at his gf/wife as much as possible.
@virginmedia Thank you but I’ve probably spoke to 90% of your staff by now. No one ever apologised for all the lies. No one would address the fact I’ve got a cable straight across garden.
After multiple missed calls, I thought I’d call @virginmedia back and see what they actually want.
They offered me £20 a month with £3.50 increases every April. If I could trust Virgin to only increase my bill by that much, I might take them up on it.
And I won’t lie, I’m looking forward to not having a cable strewn straight across my garden too! What a treat to not have to worry about pulling this sodding cable out every time I walk in my garden!
But how can I possibly trust a company that’s told me multiple times my bill would only increase by so much and then when I tried to leave last time, was PROMISED my bill wouldn’t go up at all… for it to then triple out of no where with some very poor excuses as to why…