Avinash Shadija

[Avinash Shadija @Ashadija]

Screenshots:
Worst part about flipkart is that there is no way to reach customer support as you haven't shared the number on ur app. The chatbot is pathetic as it keeps throwing same message even if you are not satisfied with the resolution. Its really annoying and wastes time

[Avinash Shadija @Ashadija]

@flipkartsupport
Return order ending wid 30100.
Products wer supposed to be picked on 23rd, but i reqstd it to be picked a day later
It agreed by delivery agent. Since then nobody turned up & surprisingly return has been cancelled by flpkrt. Already sent u a DM but no reply yet.

[Avinash Shadija @Ashadija]

@MSEDCL Same story, different day.
3rd time power cut since morning.
Consumer id: 021513194622

Worst part is that MSEB has not replied to any of my tweets.
@MSEDCL : can you kindly escalate the issue.

@CMOMaharashtra

[Avinash Shadija @Ashadija]

@MSEDCL Frequent power cuts have been happening in our area (BU - 4173) for the last few days. Every 2 hours power goes off on a daily. So far, power has been cut 3 times since morning today. This is really frustrating.
@CMOMaharashtra

[Avinash Shadija @Ashadija]

@MSEDCL: 2 hrs gone and power has NOT been restored yet.
@CMOMaharashtra

[Avinash Shadija @Ashadija]

Power cut 4th time

[shanker kundnani @shanker_k]

@Ashadija @flipkartsupport @flipkartsupport @Flipkart because of an unprofessional response from you. one scammer called and almost cheated me. It's a simple query of invoice copy for my order. Is it such a complex query to understand and repond

[Avinash Shadija @Ashadija]

@flipkartsupport As suggested by u my friend @shanker_k reached out to u to get a copy of invoice,bt seems dat instead of providing it,u guys r repetitively sending him a link to dwnload invoice bt its not available over thr (screensht attachd). Is it so difficult to fetch frm backend & email it?

[Avinash Shadija @Ashadija]

@flipkartsupport
Hi Team, i had ordered a phone for my friend via order no. OD330649080440342100. However, none of us have received the invoice yet. Also, the order history doesn't show an option to download it. Kindly send invoice on URGENT basis as we've to claim warranty. Tnx

[Avinash Shadija @Ashadija]

@CromaSupport I confirm that the repair (gasket of the top door was changed) was done on 5th Nov. As, per my discussion with Jyoti, i will be able to confirm if the issue is resolved or not only next year in monsoon cos the issue happens in monsoon season. Thanks.

[Avinash Shadija @Ashadija]

Evidence of faulty product supplied by @whirlpool_india & @cromaretail who r running away frm providing after sale service.Not willing to replace it.Struggling since I purchasd it.Both brands setting exmple of worst customer experience
@Consumer2Court
@nch1915
@jagograhakjago

[Avinash Shadija @Ashadija]

@CromaSupport @cromaretail @cromaretail & @whirlpool_india got a call frm KFM Service few mins back who said that they will send a technician bt the service wud be chargeable. U guys have found a new way of looting customers by wasting der warranty period and then ask money to provide service. Ridiculous😠

[Avinash Shadija @Ashadija]

@CromaSupport What's even more frustrating is the fact that an executive from @cromaretail kalyan store called me on 17th asking if the issue still persists. I dont know what's going on. I told her about an open complaint of 15th oct, yet she raised another one. Now i see two open complaints

[Avinash Shadija @Ashadija]

@whirlpool_india So, @whirlpool_india & @cromaretail should work together and replace the faulty product. Because even if u repair the product, i cant provide a feedback about its performance before monsoon as i've already told u that the issue happens during monsoon.

[Avinash Shadija @Ashadija]

@whirlpool_india Also, sharing screenshots of escalation emails whch i'd sent to @whirlpool_india in Sept 2023 asking to replace faulty product but proper resolution wasnt provided. U can notice dat my email of Oct 2023 fetched reply in Nov 2023 (1 mth delay). I sent email recently but no reply

[Avinash Shadija @Ashadija]

@whirlpool_india sharing a screenshot of complaint no. (raised on 15/10) reflecting on Croma's website as i haven't been provided with any other ref. Also note that the previous 2 complaints reflecting in screenshot were abruptly close with no action taken by @cromaretail & @whirlpool_india

[Avinash Shadija @Ashadija]

Hence, i've again registerd a case wid @cromaretail bt no action has been taken by croma or @whirlpool_india. Both of dem are waiting for the warranty period to expire so they can raise their hands & run away from responsibility.
@Consumer2Court
@nch1915
@jagograhakjago

[Avinash Shadija @Ashadija]

Thankfully l had purchased extended warranty & raised to @cromaretail,post whch Whrlpl finally provided a repair srvc aftr a struggle of 1 year. Bt d repair service resultd in new issue whch nvr existed prior to repair.I again raised a case wth croma bt de closed it wthout action