AshcombeEstate

Ashcombe Estate has great holiday cottages in South Devon. It provides affordable housing and the estate enterprises employ as many local people as possible

[AshcombeEstate @AshcombeC]

Once again no mains water in Ashcombe EX7 0QD yet again following a minor power cut

Why are SWW SO USELESS?

[AshcombeEstate @AshcombeC]

@SWWHelp The entire area. Check your notes. Appalling service. Go and reset the pump which fails every single time. 20 failures a year.

[AshcombeEstate @AshcombeC]

@SWWHelp no water for the second day running in Ashcombe EX7 0QD. @MartinWrigley

[AshcombeEstate @AshcombeC]

@SWWHelp as usual no water anywhere in Ashcombe EX7 0QD sort it out! @MartinWrigley

[AshcombeEstate @AshcombeC]

@swwhelp Once again (14 times in 13 months?) no water in Ashcombe EX7 0QD/ EX7 0GU. Just logging it yet again ref 0015460988

[AshcombeEstate @AshcombeC]

The @addingtonfund Farmhouse Breakfast at Ashcombe Village Club raised £2,700 with supporters scoffing down 75 Full-English Breakfasts Thanks to all our helpers and @shepherdshackcatering for cooking all the grub.

#addingtonfund #ashcombeestate
https://t.co/tXAHaeJQ0Z

[AshcombeEstate @AshcombeC]

@SWWHelp the 15th water outage in Ashcombe EX7 0QD in 15 months. Please send a water bowser up for this ignored community asap. Don't ask for the property name.... it's the entire area. Try harder.

[AshcombeEstate @AshcombeC]

@SWWHelp We have the same conversation every time this happens. It is area-wide.

[AshcombeEstate @AshcombeC]

@SWWHelp no mains water in Ashcombe area EX7 0QD yet again

[AshcombeEstate @AshcombeC]

@SWWHelp the mains water supply pump to the entire village of Ashcombe EX7 0QD has been tripped yet again (13 times in 13 months) despite being assured by SWW that a restart system was im place after numerous complaints over 7 years

Stop lying about fixing it.

[AshcombeEstate @AshcombeC]

@SWWHelp After 12 outages in 12 months I'm not surprised you don't hear from some vulnerable residents. They don't have the energy to keep ringing the hopeless SWW... what's the point when you DON'T DO ANYTHING!

[AshcombeEstate @AshcombeC]

@SWWHelp utterly useless. Reported the entire EX7 0QD area outage last night. Today you called asking if it was fixed. But without an engineer it's not going to be is it? All the other calls are also not being answered. Need a bowser now. Next is legal action

[AshcombeEstate @AshcombeC]

@SWWHelp So SWW have a faulty database. What a surprise. SWW also failed to notify over 40 households of planned works today.

SWW have made no alternative provision for this outage. No bottles, one tiny bowser.

Failing a community for +36 hours is negligence and zero duty of care.

[AshcombeEstate @AshcombeC]

@SWWHelp We asked for bowsers on site. This has not happened. 24 hours no water. We now have paying holiday guests leaving. Disabled people unable to be looked after.

We will look to recover lost income and compensation from SWW.

[AshcombeEstate @AshcombeC]

@SWWHelp It's really not good enough Kendall. No water 12 times this year! 23 hours this time. National Grid are brilliant at reacting quickly to issues. SWW are not. We need the bowsers this evening. Not one tiny one which wouldn't touch the sides.

[AshcombeEstate @AshcombeC]

@SWWHelp We as a community are appalled by SWW's slapdash attitude to supply. We are cut off multiple times a year. The issue is never fixed with the pump yet you pretend it is a new problem every time. This has been going on for several years. #ofwat

[AshcombeEstate @AshcombeC]

@SWWHelp I gave you the postcode. It is an entire village. Still without any water after 20 hours. Please use common sense

[AshcombeEstate @AshcombeC]

@SWWHelp NO Water in Ashcombe EX7 0QD yet again. 12 times this year. Ffs SWW.... UNBELIEVABLE. Has to be the worst utility company in the UK.

[AshcombeEstate @AshcombeC]

@SWWHelp no water in Ashcombe EX7 for the 9th time in 12 months. @MartinWrigley

The issue keeps happening. Nothing is done about it.