@hulu_support do you know a timeline on when this dang p-dev313 will be fixed? I’ve been without my Hulu for almost 2 weeks. It’s ridiculous that I haven’t gotten an update and I know I’m not the only one having this issue.
@AskFrontier No. My internet, my wife, everything is fine. We can stream Netflix, prime, hbo plus, etc. We can also play video games no problem! It’s nothing to do with my internet, we even restarted the main box in the garage.
@hulu_support Yes! I’ve talked to several people. They all want to blame it on my internet. I have frontier fiber 1 gb. I have no issues using any other streaming service. Hulu is the only one giving me issues. I’ve restarted the main internet box and everything.
@hulu_support I have done all of the steps numerous times, I’ve talked to a few different people and they keep telling me it’s my internet BUT if it was, I wouldn’t be able to use my other streaming services.
@hulu_support I was on the phone for 1:09 and was hung up on after I asked to speak to a supervisor. He kept telling me that he already spoke to “higher ups.” He’s telling me that it’s my internet, it’s my model of tv. I’m so thoroughly pissed off.
@jporter14@hulu I’m STILL having the same issue. Trying to call because we can’t even watch sports that we pay extra for! What do you know, they’re inundated with calls!
@hulu_support Well obviously it’s not an individual issue like I was told. There’s several people with this issue according to the numerous tweets I saw. Why do I need to spend another hour + talking to someone to be told, oh well.
@hulu is there an outage somewhere? I haven’t been able to use Hulu for almost 24 hours now. I keep getting P-DEV313 error. If I’m paying for a service, I expect it to work.
@jporter14@hulu_support An hour and 20 min on the phone with support only to be told to do the troubleshooting methods many more times. Sent to “higher ups” but don’t know when it will be rectified. Can use any and all other streaming apps just not Hulu so it can’t be my internet.
@hulu_support It’s happening on EVERY channel and every show. It’s error code P-DEV313. Zip is 75028. There are 2 smart TVs and one PlayStation and it’s happening on every tv/device.