Ashwini Satyappa Pujari

[Ashwini Satyappa Pujari @AshwiniSatyappa]

@SamsungMobileUS
I bought latest Samsung galaxy ultra 26. In 2 weeks it started giving me trouble of echoing whenever I am on phone calls. I requested customer service to provide me replacement since it's new phone and definitely manufacturing defect. Instead they made me go to the repair shop and they detected motherboard issues. The store did not carry the part to replace so I had to mail the phone to the Samsung repair office. After replacing the motherboard, whenever I am on phone call voice still echoes. I have raised this issue by filling out the form on the website at CEO office still I haven't received any resolution.

This kind of customer experience after buying expensive phone expecting for good experience leads into completely opposite experience is so highly disappointing and frustrating. Not really sure whom to reach out to after all of this and nobody has been responsive and provide me solution.

Having good customer service makes all the difference at the end of the day!!

[Samira S. Farouk, MD, MSCR @ssfarouk]

Congrats Team “Bama Beaners”! #NKFClinicals

[Patty Conley @Nephrojobs]

We had a packed house for the Fellows Trivia, thanks for attending!!! Our third place winners!!! @nkf
#usrenalcare #nephfellows
@nephwhisperer @LouiseNBLU @nephrecruiter