Blockchain Support

Official @Blockchain Support • Submit tickets at • We will never DM you • Never share your Secret Recovery Phrase

[Blockchain Support @AskBlockchain]

🚨 We’ve refreshed our look. Brands evolve, and so do we 🚨

You may’ve notice:

🔴 A new red identity
✍️ Updated fonts, icons & illustrations
— More flexible use of “.com”

We’re still https://t.co/hqcKstQvLT, just easier to spot, remember, and recognize.
You can expect to see these updates reflected across our app, website, emails, and social channels. These changes are part of our official brand evolution and should not be confused with fraudulent activity.

If you ever suspect fraud, please remember: Blockchain will never DM you or call you. For official support, submit a ticket at https://t.co/osuKmeP0lH

[Blockchain Support @AskBlockchain]

Hi Platon,

Thanks for reaching out, and we’re really sorry to hear that you have not had access with your funds for 41 days now.

We’ve located your most updated ticket #6922927 and have already reached out to the relevant team for further review. We understand how important this is, and we truly appreciate your patience while this is being carefully investigated. We’ll make sure to follow up with you as soon as we have an update.

Thank you again for your understanding.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

🚨 We’ve refreshed our look. Brands evolve, and so do we 🚨

You may’ve notice:

🔴 A new red identity
✍️ Updated fonts, icons & illustrations
— More flexible use of “.com”

We’re still https://t.co/hqcKstQvLT, just easier to spot, remember, and recognize.
You can expect to see these updates reflected across our app, website, emails, and social channels. These changes are part of our official brand evolution and should not be confused with fraudulent activity.

If you ever suspect fraud, please remember: Blockchain will never DM you or call you. For official support, submit a ticket at https://t.co/osuKmeP0lH

[Blockchain Support @AskBlockchain]

Hi,

Thanks for reaching out, and we’re really sorry for the inconvenience you’ve experienced.

We’ve located your ticket #6911882 and have already reached out to the relevant team for further review. We understand how important this is, and we truly appreciate your patience while this is being carefully investigated. We’ll make sure to follow up with you as soon as we have an update.

Thank you again for your understanding.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi,

We’re truly sorry to hear about your experience as this is understandably frustrating.

Unfortunately, we’re unable to locate your wallet with the details provided here. To investigate and resolve this as quickly as possible, please contact our support team at https://t.co/xT3hlwjTOK with your account details.

We’re committed to helping you get this sorted.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

@viktortheduke @blockchain Hello,

Thank you for reaching out and we're sorry to hear about your friend's experience.

To get us started with a resolution, please have your friend submit a ticket at https://t.co/hsdnfcYsCb with transaction details. We're here to help.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi,

We're sorry to hear that you have been waiting for your transaction to be processed.

We weren’t able to locate a wallet with the details provided here nor have we received a response from you regarding your ticket number.

We’d like to better understand your concern and to look into your account. To do this, please reach out to us by submitting a ticket at https://t.co/xT3hlwjTOK with more details or reply to us here with your ticket number so we can assist you properly.

We’re here to help.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi,

Thank you for providing your ticket number.

We’ve located your ticket #6956704 and have already reached out to the relevant team for further review. We understand how important this is, and we truly appreciate your patience while this is being carefully investigated. We’ll make sure to follow up with you as soon as we have an update.

Thank you again for your understanding.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi,

We’re truly sorry to hear about your withdrawal experience as this is understandably frustrating.

Unfortunately, we’re unable to locate your account with the details provided here. To investigate and resolve this as quickly as possible, please contact our support team at https://t.co/xT3hlwjTOK with your transaction details.

We’re committed to helping you get this sorted.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi,

Thank you for sharing your feedback. To make sure we get to the bottom of your own transaction though, we kindly ask that you reach out to our support team directly with your account details so we can investigate your case and work toward a resolution as quickly as possible: https://t.co/xT3hlwjTOK.

We genuinely want to make this right and are here to support you every step of the way.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi Isaac,

Thank you for your response by sharing your current situation and this screenshot.

To further look into this, please provide your support ticket number or reach out to us at https://t.co/xT3hlwjTOK with more details so we can assist you properly.

We look forward to hearing back from you.

Kind regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hello,

Thank you for reaching out.

We apologize for the frustration and would like to assist you further. As we cannot locate your account from here, please head to https://t.co/osuKmeP0lH to file a support ticket. If you have an existing one, please reply here so we can follow up on the status for you.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi Abdullahi,

Thanks for reaching out, and we’re really sorry for the inconvenience you’ve experienced.

We’ve located your ticket #6948212 and have already reached out to the relevant team for further review. We understand how important this is, and we truly appreciate your patience while this is being carefully investigated. We’ll make sure to follow up with you as soon as we have an update.

Thank you again for your understanding.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

💰Need to cash out from your https://t.co/KhXBh48fRM Account to a card?

Our step-by-step guide walks you through supported methods, limits, and what to check if you experience any issues .

Read here: https://t.co/mGxzScb6y1

[Blockchain Support @AskBlockchain]

Hi,

We appreciate the feedback and regret the difficulties you've encountered while processing your withdrawal.

We need a bit more information to assist, as we cannot find your account details through this platform. Please submit a request at https://t.co/osuKmeP0lH. If you already have a ticket number, please reply it here so we can help review your case.

We're here to help.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi,

We’re truly sorry to hear about your experience as this is understandably frustrating, especially given how long this has been unresolved. We take concerns like this very seriously.

Unfortunately, we’re unable to locate your account with the details provided here. To investigate and resolve this as quickly as possible, please contact our support team at https://t.co/xT3hlwjTOK with your transaction details.

We’re committed to helping you get this sorted.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi Isaac,

Thank you for reaching out and we're sorry to hear that you're experiencing this error message when depositing cash.

Unfortunately, we couldn't locate an account with your current details. To help us look into it properly, please submit a ticket at https://t.co/osuKmeP0lH or reply here with an existing ticket number.

We’re committed to resolving this for you as quickly as possible.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi,

Thank you for reaching out as we understand that you are after verifying your account.

As we cannot locate your account from here, please head to https://t.co/osuKmeP0lH to file a support ticket. If you have an existing one, please share it in your reply here so we can follow up on the status for you.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi Musibau,

Thanks for reaching out, and we’re sorry to hear that we're unable to recover your asset.

We’ve located your ticket #6955412 and have already reached out to the relevant team for further review.

We understand how important this is, and we truly appreciate your patience while this is being carefully investigated.

We’ll make sure to follow up with you as soon as we have an update.

Thank you for your understanding.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi BONZ,

Thank you for reaching out and we're sorry to hear that you're having issues with deposits. If you could provide more details about the issue you're facing, please do so by submitting a ticket at https://t.co/osuKmeP0lH or replying here with an existing ticket number.

We're here to help look into this.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi Emmyrald!

Thanks for reaching out. We apologize for the experience you’ve had and want to look into this further.

Since we cannot find an account linked to your review, please visit https://t.co/osuKmeP0lH to open a support request. If you already have a ticket number, please provide it here via replying to this post.

We look forward to assisting you.

Best regards,
Blockchain Support

[Blockchain Support @AskBlockchain]

Hi,

We’re sorry to hear about your deposit experience and want to make sure this is addressed.

We were unable to identify your account based on your review details. To get started on a resolution, please contact us at https://t.co/osuKmeP0lH. If you have an open ticket already, replying here the ticket number will help us look into this for you immediately.

Best regards,
Blockchain Support