HELP!

Welcome to the Electricity Company of Ghana Customer Care.Monday to Friday 8:00am - 8:00pm, Saturday 9:00am - 4:00pm and Sunday 1:30pm - 6:00pm. #HelpIsHere

[HELP! @AskECGgh]

PDS is now your Electricity Service Provider

[HELP! @AskECGgh]

@AkanlingAburiny We are sorry to inform you that ECG does not operate in the Northern part of the country. Kindly contact NEDCo.
Thank you

[HELP! @AskECGgh]

@SeeDeblay The ask handle is just to interact with customers in our DM. There is an official page for all updates and posts. Thank you

[HELP! @AskECGgh]

@ALBERTSAMJUNIO1 Kindly DM us your specific location with a landmark please. We will investigate and get back to you.
Thank you

[HELP! @AskECGgh]

@ekuadarkwaa @ECGghOfficial Kindly let us know the location so we act on it.
Thank you

[HELP! @AskECGgh]

@_swoosh_69 We will investigate and get back to you. Sorry for any inconvenience

[HELP! @AskECGgh]

@Donkrabbus You can also DM us your contact number and your specific location with a landmark. We will forward it to the right quarters. But sometimes pole numbers and presence of the customer will be needed.
Thank you

[HELP! @AskECGgh]

@Donkrabbus We are sorry for the inconvenience but in some cases, details and verification information will be needed from the customer that is the reason your presence might be needed.

[HELP! @AskECGgh]

@glovben @ECGghOfficial Hello Ben,
Kindly DM us your specific location and contact number we can easily reach you on. We will log a complaint on your behalf.

[HELP! @AskECGgh]

@ms_ayebea We sent a reply to your first post. Kindly DM us the details for further assistance.

[HELP! @AskECGgh]

@myNelis @ECGghOfficial Hello Elorm,
Kindly DM us your contact number for further assistance.
Thank you

[HELP! @AskECGgh]

@michaelmanor Hello Michael, we will investigate and get back to you.

[HELP! @AskECGgh]

@hamismaila Welcome. Thank you for the feedback.

[HELP! @AskECGgh]

@hamismaila We will sir

[HELP! @AskECGgh]

@hamismaila Kindly expect power to be restored by close of day today. So sorry for the inconvenience once again

[HELP! @AskECGgh]

@hamismaila Hello Hamza,

Sorry for the inconvenience, We are aware of the issue and our Engineers have been working on it since Monday.

[HELP! @AskECGgh]

@RGameli @ECGghOfficial