Salesforce Customer Success

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[Salesforce Customer Success @asksalesforce]

@crazymonkeyjo Thanks, we are looking into this right away. ^MM

[Salesforce Customer Success @asksalesforce]

@david_navigator Hey David, we're sorry to hear about your experience, we'd love to make it right. DM us your account details and we'll look into it for you. ^MM

[Salesforce Customer Success @asksalesforce]

@zoe_obi84565 Massive congratulations on reaching the Expeditioner rank despite the challenges. The entire community is cheering you on!

Best of luck on your upcoming Admin exam, you've got this! Please let us know if you run into any issues or need any support along the way. ^MM

[Salesforce Customer Success @asksalesforce]

Hey Kshitij, Just checking back in to see if we can help untangle anything for you. If there’s a specific feature or workflow giving you a headache, let us know we'd love to help make it easier. ^MM

[Salesforce Customer Success @asksalesforce]

@kshitij03c We understand that Salesforce can feel overwhelming with so many capabilities and moving parts. We're here to help make it easier. Could you let us know which product, feature, or workflow you're working with? We'll be happy to guide you in the right direction. ^MM https://t.co/V3RJ7cnm1z

[Salesforce Customer Success @asksalesforce]

@AarslanEmre Valid point, Emre. Complexity is the ultimate test, which is why we’re hooking agents right into Salesforce APIs to reason through complex tasks.

What’s a specific use case that usually fumbles for you? We'd love to break down how we'd handle it. ^MM

[Salesforce Customer Success @asksalesforce]

@mark97052356 Hi Mark! Sorry to hear you're running into challenges. If you're facing any specific issues with your Profiles-to-Permission Sets migration, feel free to send us a DM. We'd be happy to help. ^MW https://t.co/V3RJ7cnm1z

[Salesforce Customer Success @asksalesforce]

@merica00700 If you have questions about your support experience or are encountering technical issues, please send us a DM with your Org ID or case number, and we'll be happy to look into it. ^SM(2/2) https://t.co/V3RJ7cnm1z

[Salesforce Customer Success @asksalesforce]

@merica00700 Hi! We understand your concerns. Salesforce Support Engineers continue to be available to assist customers, and Agentforce is designed to enhance the support experience by working alongside our support teams, not replacing them.(1/2)

[Salesforce Customer Success @asksalesforce]

@no_one__wins Hi! We're sorry to hear you're feeling this way. We'd like the opportunity to learn more about your experience. If you're encountering a specific issue, please send us a DM with the details, and we'll be happy to investigate and assist however we can. ^SM

[Salesforce Customer Success @asksalesforce]

@MDaiyeeb35712 @heroku Hi! We're sorry to hear about your experience and understand your concern about the unexpected charge. We'd like to take a closer look. Please send us a DM with the email address associated with your Heroku account, and we'll be happy to investigate. ^SM

[Salesforce Customer Success @asksalesforce]

@coldhealing @salesforce Mahalo! 💙 We're delighted to hear you had a great experience. We'd love to recognize the support representative who assisted you. When you have a moment, please send us a DM with your case number, and we'll be happy to share your feedback with the appropriate team. ^SM

[Salesforce Customer Success @asksalesforce]

@amey_adhalikar Thank you for bringing this to our attention, Amey. Could you please share your case number with us via private message? ^AS https://t.co/V3RJ7cnm1z

[Salesforce Customer Success @asksalesforce]

@johnromano Thank you for reaching out. Please send us a DM with more details so our team can look into this further. Thank you! ^KG https://t.co/V3RJ7cnm1z

[Salesforce Customer Success @asksalesforce]

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[Salesforce Customer Success @asksalesforce]

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[Salesforce Customer Success @asksalesforce]

@johncoombs198 Hi, John! Could you please share your email address and contact number via DM so our team can assist you further? Thank you! ^KG https://t.co/V3RJ7cnm1z

[Salesforce Customer Success @asksalesforce]

@RoySanndip Thank you for reaching out. We’ve shared your feedback with the team, and they will get back to you soon. ^KG

[Salesforce Customer Success @asksalesforce]

@johncoombs198 Thank you for bringing this to our attention, John. Please allow us some time to look into it for you. ^AS