Ask Straight Talk

This is the official help page for Straight Talk Wireless. We're here from 8am-12am EST daily. Tweet us your questions!

[Ask Straight Talk @AskStraightTalk]

@Sassy_Cassie_99 We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat — hope to hear from you soon!

[Ask Straight Talk @AskStraightTalk]

@JosephJStorm We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat — hope to hear from you soon!

[Ask Straight Talk @AskStraightTalk]

@IDoItWayBetter_ We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat - hope to hear from you soon!

[Ask Straight Talk @AskStraightTalk]

@Carrie_Bell We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat — hope to hear from you soon!

[Ask Straight Talk @AskStraightTalk]

@DoubleDShawty We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM, so we can chat — hope to hear from you soon!

[Ask Straight Talk @AskStraightTalk]

@BaileyFiberArt We love seeing our customers spreading the word about Straight Talk and would like to share our thanks. Good things are happening over here that we want you to be a part of. Please send us a DM so we can chat, hope to hear from you soon!

[Ask Straight Talk @AskStraightTalk]

@elreyny617 We value your business, and would like to address your concerns as quickly as possible. Please chat with us at https://t.co/N7A4gNRdbf, send us a private message, or text the word Help to short code 611611. We are open Mondays to Sundays from 08:00 AM to 11:45 PM EST. ^RG

[Ask Straight Talk @AskStraightTalk]

@elreyny617 Our goal is to provide a consistently reliable service, and an exemplary level of Customer Service. Unfortunately, we did not meet this goal, and we sincerely apologize for this unfortunate experience. ^RG

[Ask Straight Talk @AskStraightTalk]

@DOGGIE2DSAM You can also use our self-service menu by simply texting the word HELP to 611611. ^ML

[Ask Straight Talk @AskStraightTalk]

@DOGGIE2DSAM As per our Terms and Conditions, please chat with us at https://t.co/N7A4gNRdbf for further assistance. We'd love to answer your inquiries about our services. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you. ^ML

[Ask Straight Talk @AskStraightTalk]

@DOGGIE2DSAM Thank you for reaching out to us about your concern. If you exceed 60 GB of data usage within the 30-day cycle, your account will be checked as to why you've used that much data in a short span of time. Your account might be investigated and data speed will be reduced to 2G. ^ML

[Ask Straight Talk @AskStraightTalk]

@mrhomelessdude I am so sorry for the inconvenience we may have caused you. Please chat with us at https://t.co/N7A4gNRdbf for further assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. To view our self-service menu, text Help to 611611. Thank you. ^ML

[Ask Straight Talk @AskStraightTalk]

@StevieBishop9 For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^ML

[Ask Straight Talk @AskStraightTalk]

@StevieBishop9 We're very sorry for the trouble. Please chat with us at https://t.co/N7A4gNRdbf for further assistance. We'll need to check your account to better understand what happened. We're very thankful to have you as one of our valued customers. ^ML

[Ask Straight Talk @AskStraightTalk]

@allenp95993 For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^ML

[Ask Straight Talk @AskStraightTalk]

@allenp95993 I'm sorry for the inconvenience we may have caused you. Please allow us to know more about your concern and further investigate your account. We'll do our best to provide the best resolution for you. Chat with us at https://t.co/N7A4gNRdbf for further assistance. ^ML

[Ask Straight Talk @AskStraightTalk]

@RayquazaKingdom For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^ML

[Ask Straight Talk @AskStraightTalk]

@RayquazaKingdom I'm sorry for the trouble. You may go to our website at https://t.co/dh3jG8teI8 to log in to your My Account. Through this, you can cancel your enrollment program in Auto-Refill. You can also chat with us at https://t.co/N7A4gNRdbf for further assistance. ^ML

[Ask Straight Talk @AskStraightTalk]

@thadeeg80 @Walmart You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^ML

[Ask Straight Talk @AskStraightTalk]

@thadeeg80 @Walmart I deeply apologize for the inconvenience. Please chat with us at https://t.co/N7A4gNRdbf for further assistance. We'll need to work on your account to resolve the problem. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. ^ML