Withings Support

We’re here to help. Get support Monday-Friday in English, French & German. Follow @Withings for company news and updates.

[Withings Support @AskWithings]

We're here to assist you ⭐️ Looking for answers with your Withings product or app? Send us a DM!

See how your request is treated ➡️ https://t.co/WVvRYRsAXu

[Withings Support @AskWithings]

@LoidlBm Vielen Dank für die zusätzlichen Informationen. Wir haben deine Direktnachricht bereits erhalten und werden in Kürze auf dich zukommen, um dieses Problem genauer zu untersuchen. Beste Grüße! -Mo

[Withings Support @AskWithings]

@LoidlBm Hi! Vielen Dank für deine Nachricht und den hilfreichen Screenshot. Es tut mir leid, dass die Withings App momentan Probleme macht. Damit wir das genauer überprüfen und lösen können, schreib uns bitte per Direktnachricht an. Wir freuen uns auf dich! -Mo

[Withings Support @AskWithings]

@pphhiillliipppp @Withings Hello, thanks for your interest in our BodyFit. Currently, we do not have a confirmed release date for the EU. If you'd like to receive updates, please sign up to be notified as soon as we share more details here: https://t.co/kEgdMnpXSW. Take care -Toni

[Withings Support @AskWithings]

@c_r_5 @Withings Hello, thank you for your message. No subscription is required to have full access to our products' core features. To assist you further and check your question individually, please reach out to us directly via DM. Thanks -Mo

[Withings Support @AskWithings]

@luca_iaconelli @Withings We encourage you to visit our website and stay informed about future announcements by following our X Corp (https://t.co/rYRs3Y51hM) and Facebook (https://t.co/IM7AUop6Gl) accounts. Best -Kaye 2/2

[Withings Support @AskWithings]

@luca_iaconelli @Withings Hello Luca, thank you for your interest in the Body Scan 2. Currently, we do not have a date to share regarding its availability in the US. 1/2

[Withings Support @AskWithings]

@Aurelia_Apiona @Aurelia_Apiona Bonjour Aurélia, merci pour votre message. Je suis désolé d'apprendre ce problème avec votre balance Body Cardio. Merci pour les infos et les démarches déjà tentées pour le résoudre. Contactez-nous en DM pour que nous puissions vous aider au mieux. Merci -Seba

[Withings Support @AskWithings]

@szortho @KhizarAbba2078 @Withings @szortho

[Withings Support @AskWithings]

@szortho @KhizarAbba2078 @Withings Hello Shah, thank you for reaching out. This warms our hearts. Thank you so much for sharing such a wonderful memory with us. We always strive to take care of our community, no matter where they are in the world. We're incredibly grateful to have had you with us. Thanks -Win

[Withings Support @AskWithings]

@OptimusAtHome @Withings If you’d like to stay updated, you can sign up to be notified as soon as we share more details here: https://t.co/ysthKfjlc1. Take care always -Toni 2/2

[Withings Support @AskWithings]

@OptimusAtHome @Withings Hello Erwin, thanks for your interest in our Body Scan 2. It’s planned for this year, but we don’t have a more exact date to share just yet as we’re making sure everything’s fully ready before launch. 1/2

[Withings Support @AskWithings]

@zafs49 @Withings Hello Zaf, sorry for the confusion regarding the account. Please refer to our main account instead: https://t.co/t15j4vYHRP. We'll be sure to share any updates or announcements as soon as more information becomes available for Android users. Best -T

[Withings Support @AskWithings]

@zafs49 @Withings @zafs49 We encourage you to visit our website and stay informed about future announcements by following our X Corp (https://t.co/q8QqIcJuHo) and Facebook (https://t.co/IM7AUop6Gl) accounts, as well as checking our Blog (https://t.co/fn34hgSJS2) -Kaye 2/2

[Withings Support @AskWithings]

@zafs49 @Withings Hello Zaf, thanks for reaching out and for your interest in "The Nexus of your health" update for the Withings app. We understand you want to know if it will be available for Android users. Currently, there is no information about a release for Android. 1/2

[Withings Support @AskWithings]

@Snowfish3 @Withings Hello Kurt, thank you for your message. I'm sorry you're experiencing challenges setting up your new Thermo. I appreciate the details you provided. We will review your support case and get back to you as soon as possible. Regards -Toni

[Withings Support @AskWithings]

@suthir @Withings There can be several factors causing this issue, and we'd like to investigate it further. Please contact us via chat at https://t.co/LcQVIXP6js so we can assist you properly. Regards -Toni 2/2

[Withings Support @AskWithings]

@suthir @Withings Hello Suthir, thanks for your message. I'm sorry that your sleep tracker is recording sleep even when you're not in bed. I value the details you shared, as this behavior is indeed unusual. 1/2

[Withings Support @AskWithings]

@thomasdijkstra @LeptisManiga @Withings Hello Thomas, great find You’re correct—the new Health Tab was added for Body Scan 2 users on iOS. Regarding that missing Glycemic Regulation index, it should be visible now, so please DM us so we can further assist you. Have a good day -Win

[Withings Support @AskWithings]

@moueza @Withings Hello Peter, thanks for the feedback! I understand you want the blood pressure list to auto-refresh in real-time without having to exit and return to the Home screen. I've shared this UI improvement request with our app team to make syncing more seamless. Thanks -Marwen

[Withings Support @AskWithings]

@moueza @Withings Hello, thank you for your message. I am sorry to hear that personalized comments on your measurements are being saved but eventually erased. To further check on this with you, please reach out to us directly via DM. Thanks -Mo