Assembled

Assembled builds technology to transform and elevate customer support.

We're hiring! Get in touch at [email protected].

[Assembled @assembledhq]

Today we’re proud to unveil Assembled Assist, an agent co-pilot and issue resolution engine that automates support tasks faster and easier than ever.

See how early users are increasing productivity by 30% and automating 15% of first responses.

https://t.co/5AaN0vy1Jc

[Assembled @assembledhq]

We're continuing to monitor the incident. The affected services / products are:

- Loss of realtime agent state records
- Loss of realtime ticket data
- Delayed forecast updates
- Delayed Assist autosends

[Assembled @assembledhq]

We’re experiencing an outage impacting agent state records and real-time data. Our status page is also unavailable.

This appears to be a widespread AWS incident. We’re on it and will share updates here. Sorry for the disruption.

[Assembled @assembledhq]

When the Assembled team encountered limitations with Retrieval Augmented Generation in their issue resolution engine, they sought a better solution. Learn how they used Reciprocal Rank Fusion and hybrid search to significantly improve search precision. https://t.co/gZ4NPatEha

[Assembled @assembledhq]

When OpenAI released GPT-4o last week, the team behind Assembled Assist migrated customers from GPT-4 within 24 hours of its launch. See how they did it without disruptions to customer operations across tens of thousands of support tickets: https://t.co/VlOTQrA4Bq

[Assembled @assembledhq]

Want to see Assist in action? Check out this on-demand demo: https://t.co/bX6BYm4DpK

[Assembled @assembledhq]

Today we’re proud to unveil Assembled Assist, an agent co-pilot and issue resolution engine that automates support tasks faster and easier than ever.

See how early users are increasing productivity by 30% and automating 15% of first responses.

https://t.co/5AaN0vy1Jc

[Assembled @assembledhq]

Hiring for support talent? Drop a link to the job posting here and we'll get it added to the job board.

[Assembled @assembledhq]

Our hearts are with all the talented support folks who've been affected by layoffs this year. This job board was assembled specifically to help connect customer support professionals to their next gig. Please share with anyone who can benefit: https://t.co/FeHCZOqXuU

[Assembled @assembledhq]

Assembled is honored to be in such impressive company on Otta's 2022 Rocket List: https://t.co/KuCkbmdI2a

Looking for your next great adventure? We're hiring: https://t.co/CZKgyt0Cha

[Kat @strawberryf1eld]

Love the practical advice from @wgyn_ on making support rotations for the rest of the company work! #elevatecx

[Assembled @assembledhq]

The Assembled crew is excited to be here at @elevatecx

Come say hi to us at our sponsor table—we'd love to meet you 🤝

[NEA @NEA]

👉🏾 @NEA's @HilarieKM chatted w/ #JapanCloud re: enterprise experience, the Japanese mkt & cloud cos: @databricks @Pulumi @Plaid @AutomationAnywh @Arkestro @union_ai @uniphore @forethought_ai @assembledhq @Cloudflare @beyondidentity @Hacker0x01 @getsentry https://t.co/8Fu1OckOf3

[Assembled @assembledhq]

@CallCenterICMI #ccexpo roll call 📣 Our team will be onsite in Orlando at the end of next month and we’d love to see you there! Use promo code VIPASSEMBLED to get your tickets before the price goes up 🔥: https://t.co/305ov8eFLj

[Assembled @assembledhq]

You know #outsourcing comes with tons of perks — lower costs, higher productivity, greater flexibility, etc.

But, how do you ✨actually✨get your organization on board with leveraging #BPO? It starts with planting the seed early. 🌱

See what it takes: https://t.co/yPe6lA1LoI

[Assembled @assembledhq]

It might be #NationalDogDay but it’s just another day at the Assembled paw-fice. 🐾

Check out our team’s amazing furry, four-legged friends. Think you and your dog would be a great match? See our open roles: https://t.co/csxFwPWqgg

[Assembled @assembledhq]

Reduce manual work ↘️
Skyrocket operational savings 🚀

With #AssembledUniversity, discover how realtime management ensures the right people are in the right place at the right time, so you can cost-effectively hit your #SLAs without any headaches. https://t.co/KBgFWq0lAw

[Assembled @assembledhq]

🚧 Rid your schedules of roadblocks.

🕵️ Solve forecasting issues in minutes, not days.

Assembled's #forecasting tool is powerful enough that you won’t have to pull a Sherlock Holmes to figure out the needs of your team and business. Learn more:
https://t.co/HSKZwPyqd0

[Assembled @assembledhq]

⭐️ Improves quality of service
📉 Reduces overhead costs
🥇 Drives business outcomes
🚀Provides stability

Learn more about how outsourcing #CustomerSupport to a BPO vendor can help recession-proof your business: https://t.co/N6EagqxSVi

[Assembled @assembledhq]

Working in #CustomerSupport provides you with more skills than answering calls.

Hear workforce management expert @bradcleveland’s insight into how a career in #WFM gives you sought-after skill sets that set you up for future success ⬇️

[Assembled @assembledhq]

New week, new Assembled team members to celebrate! Give a warm welcome to a few of our latest teammates 🤗:

Matt Andryc
Natasha Paul
Whitney Beyer
Manav Goel
Francine Navarro

We're still growing. Check out our open roles.
https://t.co/sJDl0JZfnn