I got unbanned but I'm trying to get word out about a royale high issue where many people got banned during this update. Be sure to contact their support email!
To anyone who got wrongfully banned on royale high tonight (8/31) for normal trades / failed trades, be sure to contact support so they can be made aware of it! It seems to be a large issue many people are facing right now. (Including me) #royalehigh#royalehighcampus3
With the servers having tons of issues, it's safe to assume the bot that detects exploits might be having issues too. I would be really cautious about trading right now until things are stable!
I'm hoping RH addresses it soon! Take care and get some rest to everyone going through this. Tell your friends to be super cautious about trading right now! 🙏
I heard from something launce said, that if you send another email after your previous one, it bumps both emails to the back of the line, making wait time longer. The support team is likely flooded with false ban appeals, so it might take a little longer to hear back from them!
@NiaSoni13 Be very careful with trading right now as the bot that detects exploits is falsely banning people with failed trades I think. It happened to me.
@MissyAstrid Many people are experiencing false bans. I was banned but emailed support and they got back to me in 4 hours to undo it. I hope they fix this soon 🙏 🥲
@Royale_Milo This is a huge issue that's happening to so many people last night and today! I got banned last night but they lifted it after I contacted support!! 😭
More people are getting banned from failed trades this morning unfortunately, again I highly recommend emailing RH support to anyone who has encountered this glitch. They were extremely helpful and got back to me in four hours to lifted the ban. #royalehigh#royalehighcampus3
@Dxrlinqiii It's [email protected] - Include your roblox username and as many details as you can about what happened right before you were banned. Hope this helps! 🙏
@cl0viix @quotesbygrayx @RoyaleHighValks Def email support! I had the same thing happen to me and they unbanned me four hours after I appealed in an email 🙏
I put my streak in vacation mode and I won't be touching the trading hub for a while until this blows over haha. Be very cautious when trading during this time!
UPDATE: Royale high staff got back to me and changed the ban. 🙏 I advise everyone to email rh support with your situation if you were banned due to the glitch/bug! It seems they are aware of the issue and are fixing it!
@pukeboobgirl7@RoyaleHighValks It's a large issue that many people are experiencing sadly! I'm certain it's a bug with their exploit detection 🥲 Be sure to email support!
@Dry_icexz It's an issue that's been happening to lots of people unfortunately. Tell them to contact royale high support with their username & all the details about what happened so the devs can be made aware of it!