@crazytribefan@lyft@AskLyft Not hypothetical considering the app froze when I was in the middle of accepting 3 different rides, which means I lost income. I'd even take increased bonuses for a day or two to make up for the fact that their app was the cause or drivers losing over an hour of ride time
No apology, no issue ownership, no incentives, no compensation.
Fire your communications team @lyft@AskLyft.
This is not an adequate response for #lyft drivers who missed valuable revenue during a high demand time.
Sincerely,
A former communications professional
So. It's been over 12 hours now. No apology from @lyft or @AskLyft even though they love to text and email us. No statement. No compensation for over an hour of missed rides. And now my dashboard isn't working. #Lyft needs to get it together...where's the community love now?
Ok so seems like the #Lyft driver app works now. Y'all still trash for the ZERO communication tho @lyft@AskLyft we better get mad bonuses for missing all these rides
#Lyft support is trash right now. And they said that Lyft cared more about drivers than #uber...can't even get a "sorry, we're working on it" right now smh
Now I know why people drive #uber and #lyft, because of shit like this. Hey @lyft y'all gonna fix this driver app or nah? Not even a tweet to acknowledge the issue?
#LyftTips: Unless you're at a house, always, always, ALWAYS input the name of the store or spot that you are at instead of an address. Makes it easier for us to find you.